O'Charley's

5 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

5500 Old Hickory Blvd
Hermitage, TN 37076

Most Recent Reviews


Overall Rating

Review


Only safe option was cedar planked salmon

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Ordered nashville hot deviled eggs to go. Really, really emphasized that I had a VERY SEVERE gluten allergy, and asked that the chefs change their gloves. The waiter nodded, smiled, and came back with...fried green tomatoes. If they came up with that after all the warnings and specifications I gave them, I did not want to gamble with anything else. Left immediately, will not be returning.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Terrible service, they didn't know anything about what I could order, finally after forever they brought back a notebook with list of what ingredients in everything. Then at end we paid cash and she shorted change by a dollar and said here I owe you a dollar we don't have change ? So you just short us? If she would have just said here but I need to go get one more dollar for you we would have said no never mind and take off as part as tip. Never got refills, couldn't get a napkin the entire meal. It was one thing after another. Food pretty good, steak was to talk under cooked but I ate anyway.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List

Categories

  • Dinner
  • Restaurant

Photos


Add a photo

More Reviews


Overall Rating

Review


Looks like the only options for a gluten free lactose intolerant person is Cedar Planked Salmon and California Chicken Salad without bleu cheese. The food is good, there just aren't many options. Wish they were more allergen friendly.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


I can’t really give it any stars bc I didn’t go in, and I’m not sure why it’s on this app. They don’t have anything labeled gluten-free on the menu, and when I called to see if they had gluten-free buns or bread or pasta, they said no. So I’m pretty sure all you can eat here is salad! (and bring your own dressing 😆)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Three days after eating a "gluten-free" salad I am still sick! Later learned they marinate their chicken in a flour mix, but it's on the allergen list as safe!!! Never returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


They couldn’t even manage a salad without croutons and dressing…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


My wife had the ribs broccoli and side salad and didn't get sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Ordered a steak, salad and potato thinking it was the least likely to mess up... still ended up sick. Plus the steak and potatoes tasted very gross. My steak seemed more like a burger than steak. Overall super disappointed in the meal, and glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info

Is this your business? Claim the listing

Nearby Restaurants