O'Charley's

1 rating
$$ • Restaurant
Reported NOT to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

1088 State Route 28
Milford, OH 45150

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I can't give dining-in or ordering details because my Mom ordered over the phone & my bro picked it up. But the food (loaded potato skins) was delicious. 😋 (Though in the To Go setup, they didn't really have enough sour cream, in my opinion, in the little container. But at least since I was eating at home, I just used some of ours.

They have a pretty decent selection if you check the Nutrition/Allergen Info section on their website (Steak, ribs, several appetizers & sides, salads, I assume burgers too if ordered bunless, etc. Supposedly their soups too, though I recommend asking to make sure). Although confusingly, they tell when things contain wheat, then add "May contain gluten". And there are a few items where they say only one but not the other. lolwut? 😅

They should just say "wheat/gluten" as a single combination entry. But at least they seem thorough about many other major allergens too. They disclaim that while they make their best effort to separate everything, cross-contamination is still a risk since they also make lots of foods with wheat flour (shared fryer for breaded items so the fries are labeled as containing gluten, etc). I appreciate the honesty.

But anyway, I overheard Mom on the phone with them, & after hanging up she remembered that I'm also FODMAP sensitive (with exceptions), & called them back to make sure to not include the green onion sprinkling she realized was listed on them (though I was in bed & couldn't tell her that I'm usually ok with the green parts; it's the white bulb/main onion area that contains the bulk of harmful fructans, which was why I didn't bother her about it on my earlier-arranged order note). But they honored her request, no green onions, & my order was separated from the others'.

I had no bad reactions; I felt fine & full (a little TOO full; I should've saved the last one for later, LOL, but it was so yummy). Though that also could be because I took GlutenEase Extra Strength, just to be on the safe side (Disclaimer: It's not for just going around eating wheat-containing foods like normal; it's a safety net for minor cross-contamination to prevent symptoms, but gut inflammation can still silently happen).

Overall, I'm satisfied (& the rest of the family loved their food too, yay!). They could just use some clarity with their allergen menu (because that might confuse staff as well as customers), & more sour cream in the To-Go box for loaded potato skins appetizer. I loved the yummy food, & appreciated them going out of their way for me. 😄

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

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Reviews of this Chain

Overall Rating

Review


I can’t really give it any stars bc I didn’t go in, and I’m not sure why it’s on this app. They don’t have anything labeled gluten-free on the menu, and when I called to see if they had gluten-free buns or bread or pasta, they said no. So I’m pretty sure all you can eat here is salad! (and bring your own dressing 😆)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Three days after eating a "gluten-free" salad I am still sick! Later learned they marinate their chicken in a flour mix, but it's on the allergen list as safe!!! Never returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


They couldn’t even manage a salad without croutons and dressing…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


My wife had the ribs broccoli and side salad and didn't get sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Ordered a steak, salad and potato thinking it was the least likely to mess up... still ended up sick. Plus the steak and potatoes tasted very gross. My steak seemed more like a burger than steak. Overall super disappointed in the meal, and glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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