Review of Oath Pizza

181 Massachusetts Ave Ste 1, Cambridge, MA 02139

Overall Rating

Review


The pizza is good, but there’s one employee that ruins it all. I went out with my friends today and ordered a gluten free pizza. Even though my order specifically said “Gluten free” on it, the employee made a regular pizza for me. I was doubtful that the pizza was really GF (it looked the same as my friends’), but when I asked the serving employee she said yes. I ate two slices and realized something was wrong, gave a piece of the pizza to my friend to compare to his, and he said they tasted the same. I asked another employee, and he said it wasn’t gluten free, and that it probably got swapped with one of my friends’. No apologies. And it wasn’t “swapped”. All three pizzas were regular ones. They did offer to make me another GF pizza for my money’s worth (which I obviously took), but I was so angry at the employee for messing it up. Luckily, I’m only intolerant and not celiac, but I’m still experiencing an intense allergic reaction. That employee’s attitude was careless, ignorant, and lazy. She honestly should be fired, or they shouldn’t have the option of gluten free pizzas in the first place. It’s sad, because the GF pizza is actually pretty quality for what it is. That one employee, in one meal, just ruined it all for me. Such lack of respect and ignorance towards gluten intolerance and celiacs.

Updated 4 years ago