Review of On the Rocks

75 Kahakai Road, Kailua-Kona, HI 96740

Overall Rating

Review


We ordered burgers with a GF bun which is one the menu. The staff did not write down our order (red flag number one). We received our order from a runner, not our server so I didn’t get a chance to confirm that the bun was gluten free. (Red flag number 2) We stared at it and squished it a few times and determined it could be a really good GF bun. I should have just waited. I took 2 bites and said this is too good.... when the server came back I asked her if the bun was GF and she ran away to ask. (She could tell by looking at it) she ran back about 5 min later with Gf buns and said she was so sorry and “is it a severe allergy?” We had them remake the burgers because a bun was not going to remove the gluten crumbs from the burger or the plate. They did not understand at all. They comped is a dessert. It was not something we would have ordered and it was gross. That night we were both sick, even with lots of medication to offset the effects of gluten. We won’t be going back because it’s honestly not worth getting glutened.

Celiac friendly?

No

Updated 5 years ago