Review of Original Roadhouse Grill

3018 Gateway Street, Springfield, OR 97477

Overall Rating

Review


Let me start by saying the staff was very friendly and in my opinion only showed a significant training issue through no fault of their own. The staff was not knowledgeable about gluten free. The menu was very clear that you need to remind the server to remind the kitchen of a list of things they need to do to ‘minimize’ your gluten exposure. While I would say they are gluten friendly I would not go so far as to say gluten safe. For what appears to be a chain I was very surprised at the lack of training that management is providing. After discussing celiac with the server he proceeded to put a seasoning on the broccoli that was not safe. He had no idea. Brought out new broccoli that had butter. The kitchen did not know the butter was not safe (cross contamination) even though that was clear on the gluten free menu.

Celiac friendly?

No

Updated 4 years ago

Celiac