Have never been cross contaminated here and we are so thrilled to have a dessert option
I have often eaten at the Outback Steakhouse without incident, but this particular location first brought me my order without the gluten free modifications--I noticed the sauce I was not supposed to have. They brought me the revised meal, and I got sick in the car on the way home. :(
The server and the chef were very helpful with finding a great option and, made me a wonderful meal that was gluten, soy and corn free. Delicious too! Nom nom!
I was very pleased with the gluten free meal I had here tonight. When I asked the waitress for a gluten free menu she promptly brought me one. I explained that I had Celiac Disease and she smiled and said she knew I would be concerned about cross contamination. With out asking, she sent the Kitchen Manager, James, out to talk to me. He answered my questions and it was obvious he was well trained in how to avoid gluten contamination. I had an excellent steak that was pan fried in a skillet on foil, an uncut baked potato with butter and sour cream on the side, and started with a salad that was made out of a new bag of ingredients. He suggested I always talk to the Kitchen Manager when I come. I will go here again😀.
Great experience at this restaurant! My husband, mother in law, and I ordered off of the gluten free menu. There were a lot of options to eat, and our waitress assured us it would be marked on our ticket and our meals would be prepared in a separate area and brought out separately. Food was great and no cross contamination issues for me!
They have menu's that highlight nut allergies, but NOTHING to say if an item is GF! The waiter was back and forth to the kitchen asking questions about ingredients. I am HIGHLY suspicious about preparation practices for celiac. These are NEW menus too... Also, no GF desserts anymore.
All the dishes were dirty. manager brought out "clean" salads that had cheese after telling them about an additional dairy allergy. I only gave one star because you can't give them no stars. Manager did not seem to care.
I must be gluten free and I love eating at this location! It is dependable and the staff is so helpful when it comes to asking questions and getting answers. The manager, Stephanie, has been helpful on many occasions by personally checking on the outcome of each part of my meal and following up with kitchen staff to be certain my food is safe to eat.
They have several gluten free options. I found the menu online. I did not see a gluten free portion on their regular menu. I was able to get a salad, steak and baked potato. I informed the waitress that it was an "allergy" and went she brought the bread she put it the farthest away from me as possible. Everything was delicious. I gave 4 stars instead of 5 just because I had to search online for a gluten free menu.
Idk why I even stopped here. From experience, it's never good and I should've used my better judgement and kept on driving. Everyone was having issues. The table next to us had to send their steak back twice, both times coming out cold and completely raw. They were told there was a new kitchen manager, and he didn't heat the grill up enough. The table across from us had all of their food brought out except their little boy's plate, and they waited a good 30 more minutes for his food. Our experience was bad from the start. We waited 10+ minutes before being greeted by a server. By that time, we knew what we wanted. I ordered off of the gluten free menu, a 6 oz sirloin medium well topped with blue cheese, a baked potato with butter only, and broccoli. When my food finally got to the table (not sure how long it was, but it was quite a while), my potato had sour cream instead of butter and my steak was completely raw. Our server apologized and said steaks had been coming out undercooked all night. She took it back to the kitchen and it came out again about 10-15 minutes later, still bleeding. I told her again it was still raw. She took the steak, leaving the potato and broccoli for me to eat. They comped the steak off, but I guess decided it coming back twice was enough because I wasn't served another. Instead, she brought us out the check. We paid, but she didn't bring back the receipt that had what we were charged for. Just the receipt to sign. I'm pretty sure they literally just took the steak off, and charged me for a side of broccoli and a baked potato. When we asked for a copy of the original receipt, no one came back out, so we just left. There was another table sat next to us, waited about 20 minutes before they just decided to leave because no one had greeted them. This place is a train wreck. The server was nice, but you could tell she was very irritated, and I don't blame her. The kitchen staff needs a total do-over. Thankfully I don't live in this area so I'll never be back. We were literally here for a total of almost 2 hours.
Stopped here while passing through traveling. I requested a gf menu and was given one. The waiter confirmed that what I ordered was indeed gf. I ordered the Victoria Portobello filet cooked med rare, but they gave me the regular filet cooked medium, leaning towards well done instead. The waiter was nice enough and got me another steak but still didn't give me the Victoria Portobello. When I alerted the waiter (so I wasn't charged the additional amount), he argued with me that I didn't order the portobello filet originally. I did, and my family heard me. I wasn't about to have him take the 2nd steak because my family was almost finished eating and I hadn't even begun. The 2nd steak was mediocre at best. I gave it 3 stars because the steak was good, not great.
I love Outback! It is always good food with kind servers, but no prices on the gf menu! Went with my family and ordered the exact same thing as my dad.. It was even prepared the same so I could have had either plate, but when we got the check my meal was more expensive... I don't know why, but this is why they need prices on their gf menus... I was overcharged for the same meal!
Amazing service, waitress was so nice and knew what gluten was, I had no reactions at all, Alice Springs Chicken was delicious, and I loved the Chocolate Thunder from Down Under! The only problem was that we ordered a salad, and they put croutons on it, so they made us a new crouton-free salad. If you have celiac, tell your waiter or waitress that you are very allergic, and they will tell the cook to be very careful.
They have a gluten free menu, and I ordered off it twice on two separate occasions. The first time, they served a salad filled with croutons; apparently, my server was unaware that croutons have gluten in them. They also served my shrimp on toast. The second time, there was a crouton buried in the salad. Both times, the manager apologized profusely and assured us she would "educate" the staff, and the second time, she comped my meal. Still, this does not engender confidence.
You can count on a good steak, ribs and potato but thats about it. The Gluten Free menu leaves much to be desired when the rest of your table is chowing down on a bloomin onion and you get squat for apps but I have eaten here a lot and mostly feel safe doing so.
Not a good experience. Got sick within an hr of leaving the restaurant. They put gravy on my sirloin when I asked them to remake it. It came back slightly gray looking like they rinsed it put on it on the grill. My mistake in eating it. I told the waiter I was celiac but yet it didn't matter. Also ordered a ceasar salad and asked to have it with no croutons and mixed in a new bowl. Not sure what got me but I was very ill.
They have a decent gluten free menu, but I had to deal with cross contamination. Would come here with caution.
4:00 pm - 9:30 pm
4:00 pm - 9:30 pm
4:00 pm - 9:30 pm
4:00 pm - 9:30 pm
4:00 pm - 10:00 pm
12:00 pm - 10:00 pm
12:00 pm - 9:00 pm