Great gf menu with lots of steak and side choices.
Today (Sunday) January 13th, 2013, around 3:30 PM we went to your restaurant to eat. This 1st bad thing that happened was the person seated us in a section of a girl about to get off work, and right in front of us she scolded him for it. I knew then, things weren't going to go well. She brought no napkins of silverware, but took our order, then told us another person would be taking care of the rest of our time there. Then the other "take over" person brought a perfectly burned blooming onion that we waited for forever. I got up and went to a table and got our own rolled silverware from a vacant table. A manager came over and asked if everything was ok. We told him the blooming onion was burned and he agreed. He said he would take it off our bill.He apologized and said he saw me get our silverware from another table. The two people at a table close to us came in after we did and were served their meal first. Then our food came and I got completely ripped off on my Cobb salad. It was warm lettuce and sparse chicken for I believe 11.99. My mother and husband only ordered a hamburger each, and it took 45 minutes to get this simple food. Our waiter that took over from the girl who got off work tried to make up for everything by being nice, but it didn't make up for the HOT salad and burned blooming onion. What kind of chef or cook tries to pawn burned food off on a customer? What kind of chef serves a Hot salad? If we had ordered a Steak and baked potato dinner I could see it taking a little longer, but this order was as simple as it gets. Won't be going back, we are afraid of a repeat on all this mayhem. Guess you cannot go to Outback at 3:30 in the afternoon and expect a decent meal. Wish we had just gone by McDonald's because it wasn't at ALL worth the taste or the TIME it took to get all that bad service and food. The management needs to have a "Huddle" with her team. This left a bad Taste" in our mouth for this restaurant!
I was promised that the manager would personally talk to the chef about making some grilled chicken for my kids. They ate it and were broken out in a rash before we could even leave the restaurant.
Great GF menu, the staff is generally knowledgable. I ask for a manager if I don't think the wait person is up to speed and I've never been "glutened" here.
LOVE eating there because their GF menu is extensive! Plus, they have a GF desert that is not just ice cream!
At first I was a little nervous if they would have something from GF people with wheat allergies or CD but they had more than I thought they had plenty of options and a very knowledgeable staff that understood how important it is to not have Cross Contamination. Would definitely recommend this place!
Knowledgable waitstaff about gluten intolerance and celiac disease. When food came out, wrong side was put with main dish. Without asking waitress said she would have new food cooked so nothing would be contaminated. Manager came over without us asking and apologized for error. Impressed by response!
Zack was AMAZING. If you have any concerns at all, ask for him - he'll take care of you. His sister has an allergy, so he's extremely understanding, knowledgable, and protective of your food (especially if you mention that it's celiac, which is what I have). He even went so far as to prepare some of my food himself to make sure it was safe.
I ordered of the gluten-free menu and it seemed like the waitress wanted to sabotage my meal she brought me a salad with hidden croutons in it and it was an absolute disaster if you go there and see a waitress name Amanda run!!! She cross contaminate gluten-free orders for fun Swan/grant
very accommodating....will make steaks/veggies with no seasoning and the GF menu online is very extensive and helpful.
I was shocked to learn that Outback had a GF menu but was taken aback when I saw how extensive it was. The server was diligent in taking down are order and was knowledgeable about any questions we asked. I have two children who are GF and were both pleased with their meals. I too am GF, highly sensitive and we had no issues. Highly recommend and looking forward to going back!
All Outback kitchen staff have to undergo allergy training every 6 months and they are super good at preventing cross contamination. They are also service dog friendly and cooked a gf unseasoned chicken breast for my service dog who also cannot have gluten or peanuts. Food was awesome just like the one back home we frequent.
Food was excellent. The manager was all about making sure we were taken care of. He came a few times to make sure everything was okay even mentioned us as his special GF table. My husband and daughter didn't have any issues after dinner as well!
Outback is one of my favorite restaurants, but NOT today. This was my first and last time to eat in this one. I got the Alice Springs chicken, which is one of my favorites. It was dry and very bland and it was not hot. My husband, who is not gluten free ordered the steak tacos. They were COLD. He said the bread wad stale and cold. Will NOT go back to this one!
Very knowledgeable server- he even knew or went to check ingredients to make sure my food had no dairy, either. There are a lot of options that are gluten free, and my food was served separate from the groups'. I did not get sick, and I plan to come back again.
Long story short, very rude host to start bad experience with, then after being seated I was told they discontinued the gluten free menu a week ago and the waiter told me that he needed to know if we were staying or leaving so we would not be wasting his time. The whole experience was terrible. I went out of my way to go to this Outback because I thought they had the GF menu. And really, I could have got past that, it was the rudeness of both the host and the waiter. But, if you are looking for the GF menu, don't bother..I wouldn't want you to be wasting their employee's precious time.
My wife has celiac disease. She and I ate here about a week ago and were very impressed, and she didn't get sick. We told the manager, who seated us at our table, about her allergy, and we were provided GF menus. He also said that he would notify the kitchen so that all of our food would be safe. Additionally, our server, Natalie, was very thorough in helping us make selections from the GF menu, and she assured us that their staff are trained to avoid cross contamination. Sure enough, my wife didn't get sick at all. We enjoyed the food, and the sense of comfort that comes from a restaurant chain that has a good track record on gluten issues. We'll be back here.
I love eating here!! I have celiac disease and I get really bad reactions when I get gluten. I've never had a bad reaction to anything I've eaten here. The staff is always very knowledgeable. When you ask about gluten free or about something on the menu they know what you are talking about and what precautions they have to take to ensure the food really is gluten free.
This place is the best for knowing all about gluten! Just ask and they will bring you out a full gluten free menu. Mostly everything in the restaurant is gluten free, but you need to tell them you have celiac so they can clean off a part of the grill. This place is amazing and knows a lot about how dangerous it is to come in contact with gluten
Many options, attentive to our concerns, & needs.
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 9:00 pm