Outback Steakhouse

3.0 stars 3.0 out of 5 4 ratings

4902 N President George Bush Hwy, Garland, TX 75040

(972) 495-3699
$$ $10-15 per entree
Gluten-Free Features

Gluten-Free Menu

Categories

Steakhouse, Restaurant, Chain

  • User profile picture thumbnail
    1 ratingJanuary 13, 2013

    Today (Sunday) January 13th, 2013, around 3:30 PM we went to your restaurant to eat. This 1st bad thing that happened was the person seated us in a section of a girl about to get off work, and right in front of us she scolded him for it. I knew then, things weren't going to go well. She brought no napkins of silverware, but took our order, then told us another person would be taking care of the rest of our time there. Then the other "take over" person brought a perfectly burned blooming onion that we waited for forever. I got up and went to a table and got our own rolled silverware from a vacant table. A manager came over and asked if everything was ok. We told him the blooming onion was burned and he agreed. He said he would take it off our bill.He apologized and said he saw me get our silverware from another table. The two people at a table close to us came in after we did and were served their meal first. Then our food came and I got completely ripped off on my Cobb salad. It was warm lettuce and sparse chicken for I believe 11.99. My mother and husband only ordered a hamburger each, and it took 45 minutes to get this simple food. Our waiter that took over from the girl who got off work tried to make up for everything by being nice, but it didn't make up for the HOT salad and burned blooming onion. What kind of chef or cook tries to pawn burned food off on a customer? What kind of chef serves a Hot salad? If we had ordered a Steak and baked potato dinner I could see it taking a little longer, but this order was as simple as it gets. Won't be going back, we are afraid of a repeat on all this mayhem. Guess you cannot go to Outback at 3:30 in the afternoon and expect a decent meal. Wish we had just gone by McDonald's because it wasn't at ALL worth the taste or the TIME it took to get all that bad service and food. The management needs to have a "Huddle" with her team. This left a bad Taste" in our mouth for this restaurant!

  • User profile picture thumbnail
    1 ratingAugust 21, 2012

    I was promised that the manager would personally talk to the chef about making some grilled chicken for my kids. They ate it and were broken out in a rash before we could even leave the restaurant.

  • User profile picture thumbnail
    5 ratingJanuary 28, 2012

    Great GF menu, the staff is generally knowledgable. I ask for a manager if I don't think the wait person is up to speed and I've never been "glutened" here.

  • User profile picture thumbnail
    5 ratingDecember 28, 2010

    LOVE eating there because their GF menu is extensive! Plus, they have a GF desert that is not just ice cream!

Monday
4:00 pm – 10:00 pm
Tuesday
4:00 pm – 10:00 pm
Wednesday
4:00 pm – 10:00 pm
Thursday
4:00 pm – 10:00 pm
Friday
4:00 pm – 11:00 pm
Saturday
11:00 am – 11:00 pm
Sunday
11:00 am – 9:00 pm

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