Outback Steakhouse

When I asked waiter to let a manager know I have Celiac, which is a severe allergy to gluten, the manager came to my table to reassure me about their safe practices to avoid cross-contamination. I’m currently eating according to the AIP Protocol, which is much more difficult. They were awesome to accommodate all of my specifications. I had a steak and shrimp seasoned with only salt, a salad with no gluten, dairy, or nightshades, and a sweet potato with just cinnamon sprinkled on top. It was a great feeling to eat out while on AIP! I didn’t get sick at all.

Celiac friendly?

Yes

I've eaten he many times and enjoy it. My son and i, both celiac, will share a filet and add a later tail. Not cheap but very good. I would have given 5 stars except I recently ate at a Saltgrass steakhouse and they were just as good bit had GF bread. So Saltgrass gets the 5th star. If only the was one in North Garland ...

Celiac friendly?

Yes

Great gf menu with lots of steak and side choices.

Celiac friendly?

Yes

Today (Sunday) January 13th, 2013, around 3:30 PM we went to your restaurant to eat. This 1st bad thing that happened was the person seated us in a section of a girl about to get off work, and right in front of us she scolded him for it. I knew then, things weren't going to go well. She brought no napkins of silverware, but took our order, then told us another person would be taking care of the rest of our time there. Then the other "take over" person brought a perfectly burned blooming onion that we waited for forever. I got up and went to a table and got our own rolled silverware from a vacant table. A manager came over and asked if everything was ok. We told him the blooming onion was burned and he agreed. He said he would take it off our bill.He apologized and said he saw me get our silverware from another table. The two people at a table close to us came in after we did and were served their meal first. Then our food came and I got completely ripped off on my Cobb salad. It was warm lettuce and sparse chicken for I believe 11.99. My mother and husband only ordered a hamburger each, and it took 45 minutes to get this simple food. Our waiter that took over from the girl who got off work tried to make up for everything by being nice, but it didn't make up for the HOT salad and burned blooming onion. What kind of chef or cook tries to pawn burned food off on a customer? What kind of chef serves a Hot salad? If we had ordered a Steak and baked potato dinner I could see it taking a little longer, but this order was as simple as it gets. Won't be going back, we are afraid of a repeat on all this mayhem. Guess you cannot go to Outback at 3:30 in the afternoon and expect a decent meal. Wish we had just gone by McDonald's because it wasn't at ALL worth the taste or the TIME it took to get all that bad service and food. The management needs to have a "Huddle" with her team. This left a bad Taste" in our mouth for this restaurant!

I was promised that the manager would personally talk to the chef about making some grilled chicken for my kids. They ate it and were broken out in a rash before we could even leave the restaurant.

Great GF menu, the staff is generally knowledgable. I ask for a manager if I don't think the wait person is up to speed and I've never been "glutened" here.

LOVE eating there because their GF menu is extensive! Plus, they have a GF desert that is not just ice cream!

My company wanted to order us a holiday lunch. We order with outback. My food was marked gluten free and put in its own bag. It was a great experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I went there for dinner with my boyfriend and explained to our server that i had celiac disease. He came back with a gluten free menu with a variety of options, i felt so comfortable eating there and my dinner was amazing! he explained to me that they take it very seriously and that he will explain to the cooks and write an extra note. It was an 100/10 experience for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was on a trip to Splash Lagoon with family and was very hesitant to eat here as I get sick at one closest to where I live. I ate here with no issues! I got the wedge salad and loaded baked potato. The staff was knowledgeable and helpful!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

This place was awful from our walk in to our overall experience! First thing when we got there the hostess told us that they only had one table available by the bar, but when I looked around only a few tables were occupied and mostly by the bar. She went on to instruct us that all the other tables were dirty!! My husband did not want to create a scene so we sat down and decided to order simple and had burgers mine with no bun. I did not get sick from the food or at least not yet but I will never return to this restaurant!! Very sad that the manager didn’t even try or get someone to clean off all those tables including wait staff!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average