I love my local Outback. They are fabulous about dealing with allergy & gluten issues, including making dessert substitutions when I can't eat what's offered with a deal (which they absolutely don't have to do by policy, so I think it rocks that they do). If something is wrong (like a steak being the wrong temp), 99% of the time, a manager brings the food out to check on you & make sure it's correct. I think I've had 1 unfriendly server there (which is pretty amazing these days at most places), and I love the management team. Overall, the store is always very clean (though I'd love to see them do away with the air freshener in the bathroom because it can be cloying & it makes it tricky to breathe inside). The reason I'm not giving them 5 stars is because of something another review points out: the lack of the GF fryer. They had one, and they had amazing fries. I frequently bragged to people that our Outback had gone above & beyond corporate's GF menu & had purchased a GF fryer out of their store budget. Unfortunately, it broke earlier this year, and as of a couple of weeks ago they still had not replaced it. I understand that it is an extra expense, but I was truly hoping they'd replace it. That fryer was often the deciding factor for us if we were debating between a couple of restaurants, because it was one of the few places I could get fries. Since they've not replaced it, we've not eaten there as often as we had in the past, because some of the point of spending the extra money to go to the nicer restaurant was so I could have something I really miss. Given how amazing the store is with allergen info & avoiding cross-contamination, I highly recommend going. The GF menu is pretty impressive, and the food is always great. I'd be back to giving them 5 stars again if they would replace that fryer.
At one time, they had a gf fryer for fries but decided to do away with it. This was a huge let down for my children who very rarely get to order fries when we eat out!
Safe place for Celiacs and their food is pretty tasty too. Been here many times without any sickness following.
My son has celiac disease and is very sensitive to cross contamination. He has enjoyed about 20 delicious meals at this location and has never had an issue. Highly recommend! Great management.
What a wonderful Gluten Free menu. The staff suggested the Cheesy Fry appetizer. It is save since they have a dedicated fryer. OH MY-that was good. Our waitress told us about the burgers and the gluten free buns!! Right, they have gluten free buns!!! The dessert was great too. A few days later and I am still feeling fine so no cross-contamination!! I give this a three thumbs up!! Wait....oh....I only have two thumbs..can I borrow yours? :-)
Yes, it's a chain, which I'm always cautios of, but this Outback goes above and beyond! They provide bread, hamburger buns, and their fries are gluten free! An exclusive menu I've only found at this Outback, plus great service.. I highly recommend! :)
I ordered of the gluten-free menu and it seemed like the waitress wanted to sabotage my meal she brought me a salad with hidden croutons in it and it was an absolute disaster if you go there and see a waitress name Amanda run!!! She cross contaminate gluten-free orders for fun Swan/grant
very accommodating....will make steaks/veggies with no seasoning and the GF menu online is very extensive and helpful.
I was shocked to learn that Outback had a GF menu but was taken aback when I saw how extensive it was. The server was diligent in taking down are order and was knowledgeable about any questions we asked. I have two children who are GF and were both pleased with their meals. I too am GF, highly sensitive and we had no issues. Highly recommend and looking forward to going back!
All Outback kitchen staff have to undergo allergy training every 6 months and they are super good at preventing cross contamination. They are also service dog friendly and cooked a gf unseasoned chicken breast for my service dog who also cannot have gluten or peanuts. Food was awesome just like the one back home we frequent.
Food was excellent. The manager was all about making sure we were taken care of. He came a few times to make sure everything was okay even mentioned us as his special GF table. My husband and daughter didn't have any issues after dinner as well!
Outback is one of my favorite restaurants, but NOT today. This was my first and last time to eat in this one. I got the Alice Springs chicken, which is one of my favorites. It was dry and very bland and it was not hot. My husband, who is not gluten free ordered the steak tacos. They were COLD. He said the bread wad stale and cold. Will NOT go back to this one!
Very knowledgeable server- he even knew or went to check ingredients to make sure my food had no dairy, either. There are a lot of options that are gluten free, and my food was served separate from the groups'. I did not get sick, and I plan to come back again.
Long story short, very rude host to start bad experience with, then after being seated I was told they discontinued the gluten free menu a week ago and the waiter told me that he needed to know if we were staying or leaving so we would not be wasting his time. The whole experience was terrible. I went out of my way to go to this Outback because I thought they had the GF menu. And really, I could have got past that, it was the rudeness of both the host and the waiter. But, if you are looking for the GF menu, don't bother..I wouldn't want you to be wasting their employee's precious time.
My wife has celiac disease. She and I ate here about a week ago and were very impressed, and she didn't get sick. We told the manager, who seated us at our table, about her allergy, and we were provided GF menus. He also said that he would notify the kitchen so that all of our food would be safe. Additionally, our server, Natalie, was very thorough in helping us make selections from the GF menu, and she assured us that their staff are trained to avoid cross contamination. Sure enough, my wife didn't get sick at all. We enjoyed the food, and the sense of comfort that comes from a restaurant chain that has a good track record on gluten issues. We'll be back here.
I love eating here!! I have celiac disease and I get really bad reactions when I get gluten. I've never had a bad reaction to anything I've eaten here. The staff is always very knowledgeable. When you ask about gluten free or about something on the menu they know what you are talking about and what precautions they have to take to ensure the food really is gluten free.
This place is the best for knowing all about gluten! Just ask and they will bring you out a full gluten free menu. Mostly everything in the restaurant is gluten free, but you need to tell them you have celiac so they can clean off a part of the grill. This place is amazing and knows a lot about how dangerous it is to come in contact with gluten
Many options, attentive to our concerns, & needs.
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