I love my local Outback. They are fabulous about dealing with allergy & gluten issues, including making dessert substitutions when I can't eat what's offered with a deal (which they absolutely don't have to do by policy, so I think it rocks that they do). If something is wrong (like a steak being the wrong temp), 99% of the time, a manager brings the food out to check on you & make sure it's correct. I think I've had 1 unfriendly server there (which is pretty amazing these days at most places), and I love the management team. Overall, the store is always very clean (though I'd love to see them do away with the air freshener in the bathroom because it can be cloying & it makes it tricky to breathe inside). The reason I'm not giving them 5 stars is because of something another review points out: the lack of the GF fryer. They had one, and they had amazing fries. I frequently bragged to people that our Outback had gone above & beyond corporate's GF menu & had purchased a GF fryer out of their store budget. Unfortunately, it broke earlier this year, and as of a couple of weeks ago they still had not replaced it. I understand that it is an extra expense, but I was truly hoping they'd replace it. That fryer was often the deciding factor for us if we were debating between a couple of restaurants, because it was one of the few places I could get fries. Since they've not replaced it, we've not eaten there as often as we had in the past, because some of the point of spending the extra money to go to the nicer restaurant was so I could have something I really miss. Given how amazing the store is with allergen info & avoiding cross-contamination, I highly recommend going. The GF menu is pretty impressive, and the food is always great. I'd be back to giving them 5 stars again if they would replace that fryer.
At one time, they had a gf fryer for fries but decided to do away with it. This was a huge let down for my children who very rarely get to order fries when we eat out!
Safe place for Celiacs and their food is pretty tasty too. Been here many times without any sickness following.
My son has celiac disease and is very sensitive to cross contamination. He has enjoyed about 20 delicious meals at this location and has never had an issue. Highly recommend! Great management.
What a wonderful Gluten Free menu. The staff suggested the Cheesy Fry appetizer. It is save since they have a dedicated fryer. OH MY-that was good. Our waitress told us about the burgers and the gluten free buns!! Right, they have gluten free buns!!! The dessert was great too. A few days later and I am still feeling fine so no cross-contamination!! I give this a three thumbs up!! Wait....oh....I only have two thumbs..can I borrow yours? :-)
Yes, it's a chain, which I'm always cautios of, but this Outback goes above and beyond! They provide bread, hamburger buns, and their fries are gluten free! An exclusive menu I've only found at this Outback, plus great service.. I highly recommend! :)
I have had good luck at several of the out backs across the country. My first time after being diagnosed I had a bad stomach ache but I think the choices of greasy foods might had played a part in that. I don't eat much greasy foods since I don't eat out as much.
I had a great experience here. the server seemed very concerned about making sure my food was safe. I wanted dessert, and the Chocolate Thunder from Down Under is supposed to be made with a flourless brownie, but I asked the waitress to make sure it was GF. Soon the manager came out to let us know that they were taking special care with my order. I was so pleased with the service and selection here!
We have eaten at several of the Outbacks in STL and have never had problems. Informed waiter about us being gluten free and was ordering off gluten free menu. He walked away and said I'll be right back with your drinks and bread. Um no. No bread please. Brought our food out on same tray as other patrons bread and pasta dish. Geesh come on. Ordered steak med rare and it was way over cooked only pink was near bone and rest was all dark. Would you like desert? Absolutely NOT. Never going back here
Outback is a very safe option for celiacs. The local Lafayette staff is still learning how GF works. I have celiac and when I am cross contaminated, I know it. That being said, I haven't had problems here. I usually get the Victoria's Filet or the baby back ribs, both are delicious.
Outback now has a GF menu, which we love. You mainly have to stick with the protein choices, but there are extensive options. The staff doesn't seem to really understand Celiac, which has happened the last 2 times, which always makes us a bit nervous, but my kids love it here...if only the Bloomin' Onion was available as GF!
Gluten free menu - with great options! Knowledgeable staff! We ate here twice on a trip to PSU with my Daughter, who has celiac, and she was great each time. The only thing that would make Outback better is a separate fryer so my daughter can once again have the Aussie cheese fries!! Will definitely eat here over and over.
I have always loved this chain, especially since I can get a gf dessert. however, I'm 99% sure I was glutened at this establishment. possibly my fault for not mentioning my intolerance at time of order, even though the waitress was the one who brought me the gf menu, etc. sick as a dog the following morning. be careful here.
I consider this a very safe restaurant for celiacs. I have eaten there several times with no reaction. I especially like their bbq baby back ribs and the baked potato with all the toppings. The staff is knowledgeable about gluten-free.
I had given up on this chain and location after a few sub-par meals, but we had a gift card, so ya know... I was ACTUALLY IMPRESSED with the food and service and gluten free menu! There may have been some kind of management overhaul or other type of shakeup, because the interior decor, the well-cooked steak, everything was night-and-day better than a year or so ago. Give this place a second look. Chocolate Thunder GF dessert is STILL good as well.
Ordered from GF menu, and was brought plate with items that contained gluten. Server that brought out meal tried to convince us that the item was gluten free when we knew it wasn't! The manager was very nice and gave us the meal for free with free GF dessert.
While Outback is known for being celiac friendly, this particular restaurant doesn't live up to its counterparts. Waitstaff was rude and flippant about my celiac condition. Against my better judgment, I trusted my past experiences with other Outback stores. In the end I was sick after just a few bites. I sent the food back and asked to speak to the manager. Not only did he not apologize or seem to care but he didn't even take my meal off the bill. This store gives Outback a bad name for an otherwise celiac friendly business.
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