I love my local Outback. They are fabulous about dealing with allergy & gluten issues, including making dessert substitutions when I can't eat what's offered with a deal (which they absolutely don't have to do by policy, so I think it rocks that they do). If something is wrong (like a steak being the wrong temp), 99% of the time, a manager brings the food out to check on you & make sure it's correct. I think I've had 1 unfriendly server there (which is pretty amazing these days at most places), and I love the management team. Overall, the store is always very clean (though I'd love to see them do away with the air freshener in the bathroom because it can be cloying & it makes it tricky to breathe inside). The reason I'm not giving them 5 stars is because of something another review points out: the lack of the GF fryer. They had one, and they had amazing fries. I frequently bragged to people that our Outback had gone above & beyond corporate's GF menu & had purchased a GF fryer out of their store budget. Unfortunately, it broke earlier this year, and as of a couple of weeks ago they still had not replaced it. I understand that it is an extra expense, but I was truly hoping they'd replace it. That fryer was often the deciding factor for us if we were debating between a couple of restaurants, because it was one of the few places I could get fries. Since they've not replaced it, we've not eaten there as often as we had in the past, because some of the point of spending the extra money to go to the nicer restaurant was so I could have something I really miss. Given how amazing the store is with allergen info & avoiding cross-contamination, I highly recommend going. The GF menu is pretty impressive, and the food is always great. I'd be back to giving them 5 stars again if they would replace that fryer.
At one time, they had a gf fryer for fries but decided to do away with it. This was a huge let down for my children who very rarely get to order fries when we eat out!
Safe place for Celiacs and their food is pretty tasty too. Been here many times without any sickness following.
My son has celiac disease and is very sensitive to cross contamination. He has enjoyed about 20 delicious meals at this location and has never had an issue. Highly recommend! Great management.
What a wonderful Gluten Free menu. The staff suggested the Cheesy Fry appetizer. It is save since they have a dedicated fryer. OH MY-that was good. Our waitress told us about the burgers and the gluten free buns!! Right, they have gluten free buns!!! The dessert was great too. A few days later and I am still feeling fine so no cross-contamination!! I give this a three thumbs up!! Wait....oh....I only have two thumbs..can I borrow yours? :-)
Yes, it's a chain, which I'm always cautios of, but this Outback goes above and beyond! They provide bread, hamburger buns, and their fries are gluten free! An exclusive menu I've only found at this Outback, plus great service.. I highly recommend! :)
I ordered off the gluten free menu and let the server know that I have celiac. They were very careful with my food. The server even brought my salad with the bread so that I would have something to eat. Food was delicious and staff was knowledgable! No issues after! I'm adding Outback to the restaurant "rotation".
Full menu plenty of options, from starters to desserts
I was able to eat steak and a salad while out with my gluten loving family. I'm new to the gluten free lifestyle but this place had plenty of gluten free options for me. Even had a gluten free desert even though I didn't try it. Bring gluten free, having plenty of options is a wonderful thing. Definitely recommend for a nice meal out.
I love Outback...but make sure you check your salad before eating it. I ended up with a crouton in my mouth once. This was after the server made a big show of saying that it was a gf salad. I think someone picked off the croutons before giving me the salad. The manager made me a new one himself.
I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!
Our waitress was informed and very helpful. It was a great experience for us. They even have a gf chocolate brownie for dessert. The food was very good!!
Love the GF menu, service was great! Prices are high, $70 not including tip for 2 adults and 3 kids (who all ordered off the children's menu, one adult had water and no alcohol at all) for lunch is too much for what we got. Thats why my star rating is only a 3. While we were leaving we saw other tables that had what appeared to be lunch menus. I suppose you have to ask for those as we were not offered a lunch menu.
This place is the worst. The person says he is the one of the owner is rude the us and are bill was big. He belittled the waitress in front of us just to show his power. Maybe he thought we liked him but he is obnoxious. You should never put you employees down. In front of customers!!!
I was very disappointed when we found out that the french fries are not gluten free. They put something on them at the plant to keep them from sticking and that has gluten in it. My child could not have french fries. Kids aren't that crazy about baked potatoes. Why oh why did they have to do that
Outbacks gluten menu is huge! The wait staff were very helpful. Besides being gluten sensitive I also can't have onions or mushrooms and my waiter made sure my Alice Springs Chicken was made to my satisfaction. Also they have a gluten free brownie dessert which was out of this world. This is my place to go when I want to eat out.
Went recently to Shelton Outback and was very pleased with take away service. Server Patrick was attentive and careful with my order. He made sure the gluten free part of our order was correct and packed carefully to avoid cross contamination. Very pleasant server and experience.
Experience was pretty awful overall. We had a party of four and three had food allergies. Server obviously didn't care, kitchen didn't care. Manager didn't care enough. Had to send all three allergy meals back at least once. Had to send the celiac's salad back TWICE. Other Outbacks my be fine, but this one is terrible.
WOW. Not normally "chain restaurant people," we came here because our GF son (severe allergy) really wanted a burger. My husband and I are also GF (highly sensitive). After an exhausting day at Discovery Cove AND Sea World, we were so thrilled to be accommodated SO well. Our server was VERY friendly and helpful. Most impressive was the owner, Chris, who came to our table multiple times - before ordering, while making our food with a question, and after we received it to make sure everything was ok. Everything was prepared and brought out separately from our non-GF son's food, and they even cooked our GF son's burger in foil to prevent cross contamination on the grill. EXCELLENT meal and SUPER accommodating staff and owner. GREAT MEAL...a wonderfully stress-free way to end a long (but fun) day!!! Special thanks to Chris, and Kat, our server!!! They were fantastic! :-)
I had the gf salmon and mixed veggies and added a garlic mashed to make a meal. the mashed were dry and the mixed veggies were cooked to death pale with a brown color ,and bland. the manager offered to have the kitchen redo the order and claimed the vegetables are fresh... the tab was over $20 for a cafeteria Ikea style meal. corporate chefs not going out of their way to make a decent gf option for people. wouldn't recommend the chain, no reflection on the staff at this particular location.
Great gluten free options. I am always super careful and make sure I explain everything to the water/waitress. Sometimes this location is crazy busy, but I've never had a problem with cross contamination or anything. Great food, good prices and the fact that I can dine here safely is PRICELESS!
We asked for a GF menu before the receptionist seated us and she promptly added it to my husband's regular menu. Our waitress seemed very familiar with GF requirements. The GF menu lacked prices and portion sizes, but my husband read them to me; and the waitress also volunteered the sizes available for the filet I ordered. When my husband's fries arrived rather overdone, she brought him a fresh batch before he started on them! The manager overheard us discussing the food and chatted with us a while. The grilled asparagus, just the right tenderness with a nice bite to it, was smoked over oak wood. Our filet and hamburger were cooked med. rare and medium just as ordered and deliciously smoky. The manager explained that the GF menus were printed for the use of the nationwide chain, which varied in pricing and steak portions by region. My husband suggested each GF menu be accompanied by a local menu for more details. We certainly would eat there again.
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 9:00 pm