I love my local Outback. They are fabulous about dealing with allergy & gluten issues, including making dessert substitutions when I can't eat what's offered with a deal (which they absolutely don't have to do by policy, so I think it rocks that they do). If something is wrong (like a steak being the wrong temp), 99% of the time, a manager brings the food out to check on you & make sure it's correct. I think I've had 1 unfriendly server there (which is pretty amazing these days at most places), and I love the management team. Overall, the store is always very clean (though I'd love to see them do away with the air freshener in the bathroom because it can be cloying & it makes it tricky to breathe inside). The reason I'm not giving them 5 stars is because of something another review points out: the lack of the GF fryer. They had one, and they had amazing fries. I frequently bragged to people that our Outback had gone above & beyond corporate's GF menu & had purchased a GF fryer out of their store budget. Unfortunately, it broke earlier this year, and as of a couple of weeks ago they still had not replaced it. I understand that it is an extra expense, but I was truly hoping they'd replace it. That fryer was often the deciding factor for us if we were debating between a couple of restaurants, because it was one of the few places I could get fries. Since they've not replaced it, we've not eaten there as often as we had in the past, because some of the point of spending the extra money to go to the nicer restaurant was so I could have something I really miss. Given how amazing the store is with allergen info & avoiding cross-contamination, I highly recommend going. The GF menu is pretty impressive, and the food is always great. I'd be back to giving them 5 stars again if they would replace that fryer.
At one time, they had a gf fryer for fries but decided to do away with it. This was a huge let down for my children who very rarely get to order fries when we eat out!
Safe place for Celiacs and their food is pretty tasty too. Been here many times without any sickness following.
My son has celiac disease and is very sensitive to cross contamination. He has enjoyed about 20 delicious meals at this location and has never had an issue. Highly recommend! Great management.
What a wonderful Gluten Free menu. The staff suggested the Cheesy Fry appetizer. It is save since they have a dedicated fryer. OH MY-that was good. Our waitress told us about the burgers and the gluten free buns!! Right, they have gluten free buns!!! The dessert was great too. A few days later and I am still feeling fine so no cross-contamination!! I give this a three thumbs up!! Wait....oh....I only have two thumbs..can I borrow yours? :-)
Yes, it's a chain, which I'm always cautios of, but this Outback goes above and beyond! They provide bread, hamburger buns, and their fries are gluten free! An exclusive menu I've only found at this Outback, plus great service.. I highly recommend! :)
my waitress was ver knowledgeable even knew how things where cooked and with what. they have a large selection of gluten free items which are on an actual menu and not in a binder. they even have a gluten free brownie which is to die for. great experience!!
We had dinner here a few nights ago while traveling. My daughter had her favorite gluten free Alice Springs Chicken, my husband and I each had a gluten free filet. Everything was fine gluten free wise. She had no reaction and the food was good. My only complaint was they were trying to pass off a sirloin steak for a filet also the parking lot is really dark. They had a several parking lot lights that were not working.
Just went to outback for the first time last night since I've been diagnosed with celiac disease. I had called ahead to ensure they make accommodations for individuals who have celiac. The manager informed me that they do and additionally that all of their staff are required to take an annual online course on how to service those who are allergic to gluten. When I arrived with my party of 6 to the restaurant, I was provided with a gluten free menu by my waiter and I also reminded him to inform the chef of my inability to have gluten (and cross contamination issues). I ordered the filet minion (medium rare) with broccoli. Wow-it was cooked to perfection! I am extremely satisfied with my meal. Will be returning again soon.
I have had a great experience at every Outback I've eaten at, making it a restaurant I fall back on especially when traveling. Steaks and salmon are always delicious. They are well-trained on avoiding cross-contamination. I always have my meat prepared in a separate pan rather than on the grill.
Waitress was very knowledgable about what items were gluten free, and we had confidence about these items being so. Manager came by to check that everything came out ok for us. We couldn't have the ribs because I the BBQ sauce, but I felt good knowing they knew this was not as option.
Everytime I go there, it's always a real struggle. I let them know I had a gluten and a milk, or anything made from milk, allergy. Apparently, if you order the Prime Rib, the au jus has gluten in it. I found out later as I sat around feeling the effects afterward. I also had to send back the vegetables multiple times because they had butter on them. I specifically asked numerous times that they be butter free and plain. But the sweet potato & the vegetables came back twice with butter... If you have allergies, stay away from this place. I've been to a couple good ones, but not this one...
They have a very nice gluten free menu and most of the staff is very good about understanding the celiac problem. It's a good experience and we've never had a problem after many times eating there.
Love going here! The staff is trained in what to do when someone orders from the gf menu. They have a separate prep area, utensils, change gloves, etc. My dad and I (both of us have celiac) can eat here with no problems. It's great to have this option!
Nice that they have a GF menu. My steak was good but the potato (home style mashed) were super salty. Wish they had some type of GR bread. It took a while to get our food-it was busy-and the other members of my party had 2 loaves of the outback bread while waiting. It would be nice if they offered a GF option.
It's pretty much the same as any other Outback, but the waitress was really friendly and I had no gluten issues. I ordered the chicken on the barbie with a baked potato and house salad (no croutons of course). I just hope Outback eventually starts carrying GF bread.
Had lunch there today - the staff was super-they we very happy to take care of me GF order. They are flexible and will work with you on custom requests. I normally get the wedge salad and substitute GF ranch and add blue cheese crumbles which are on other items. But, the staff were standouts. Them made my meal very nice, really wanting to give me a great GF meal. 👏
We had a great meal and was impressed with the amount of GF options available, they have an extensive separate GF menu. Megan, our server was very good, she went out of her way to answer our questions and even went back to the kitchen (more then once) to talk to the chefs. We were able to get the shrimp on the barbie that was not on the GF menu. I had the grilled salmon and my boyfriend had the Porter house and with the pecan brownie for dessert. Error, the manager even came over and spoke with us.
This location is closed, as in torn down.
The food tasted good but I believe they gave me a steak that was from the full menu and not the gf menu. Normally I pick up on seasonings that are suspicious but I did not and ate it without question. I was sick for 10 days. If ever I go back I will be more proactive.
Told the server I had allergies and she didn't write down anything or seem to care. My salad came back with crouton crumbs twice. I didn't want to send it back again so my husband ate it and I went hungry. I am not going back. I have had similar experiences here in the past and do not think they are celiac friendly or allergen friendly in general.
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