The servers are not educated in food handling and cross contamination.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
As well as being gluten-free and very sensitive to cross contamination, I am now on a low-fat map elimination diet. I told the waiter that I had several allergies and had a few questions about the menu. He went ahead and told the chef about my allergies and when he brought our drinks he said they would take care of me. He went above and beyond and I really appreciated it. No bad reactions at all.
— Very
— Some
Sorry- I know a lot of people report that Outback is a Celiac safe restaurant, but our recent experience does not reflect that. My two Celiac children and I ate there this past weekend, each of us ordering off the gluten-free menu. I ordered a side salad with my meal, specifying "no croutons". It came out ahead of our meals, looked fine, but I found a crouton while eating it. I sent it back and they brought out another one (this one did not have any croutons). My daughter actually ordered a salad as her meal. When her salad came out, it was covered with croutons. We immediately handed it back to the waiter, who took it back and brought out another one. This one looked okay until my daughter started eating it, then realized there were croutons down in the salad. We then called over a manager, explained the situation and sent it back again. They brought out a third salad for her, which looked okay, but she was too afraid to eat it at that point. The cook staff were clearly just attempting to take off croutons from already-made salads, which is of course NOT a Celiac-safe practice.
No
Waiter was very understanding of celiac. They had a gluten free menu. I had steak with jacket potatoes and broccoli. Steak was really tender and tasty. Will be going again before we leave. Bit expensive and with limited choices it’s the way it is
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Good food and great service. The waiter even brought me an orange to enjoy while the others in my party ate a blooming onion.
— Somewhat
— Some
— Good
Ordered from dedicated gluten free. Many options!
— Very
— Most/All
— Excellent
I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.
— Very
— Most/All
— Excellent
Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.
My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol
We got the chocolate thunder down under dessert, which was yummy, but very very rich.
All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.
— Somewhat
— Separate gluten-free menu
— Not Much
— Below Average