Review of Padre Island Burger Company

You know I didn’t end up eating the food so I cannot say if it is safe or not, but I can tell you I was uncomfortable enough that I thought I would get sick so I ended up not eating at all. I ordered my meal, and as another review said the fries were gluten free I asked the cashier. She told me they weren’t, but I was like okay good to know, no fries then. Their burgers used Audi’s buns and when I got it I could tell it wasn’t Udi’s. It was the wrong color, texture, and the biggest factor is that it was the wrong size (it was huge like my non-gf friends burgers). So I went to the front and was like hey I ordered gluten free and the cashier assured me it was. But I’ve had celiacs for almost a decade and have had Udis buns probably hundreds of times by now, I know for a fact it wasn’t. So she asked for a new bun, and I could see they were putting the patty from the old bun on the new one, and thus it would be contaminated. I also saw that they put the new bun in the toaster with all the other buns and knew that would be a source of contamination, so I just asked for a refund and thankfully they gave it to me easily. Don’t get me wrong the food looked good, but I just felt for someone with celiacs it was too unsafe. I don’t think they were intentionally trying to hurt me or anything, just that they didn’t understand how serious it is.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor