I ordered off the gluten free menu. Manager reinforced to the cashier how to tag the order as gluten free and that she would notify the prep line. Order arrived and I found fried wonton wrappers under the apples on my salad. These were definitely not gluten free. I approached the prep person and she appeared confused, did not understand that the item contained gluten and was meant to be left off the salad. The manager apologized and prepared a new salad. Panera has the safety measures in place and the manager knew them, but if the employees on the prep line aren’t trained then the policies are useless.
— Not at all
— Separate gluten-free menu
— Not Much
— Average
A safe option would be their mango smoothie and green goddess chicken Cobb salad. Both are very good. They don't have many gluten free options and I'm not sure how safe they are about cross contamination.
— Not very
— Not Much
— Excellent
Not completely gluten free, but when I told the woman “gluten allergy” she said the salads and a soup do not have gluten ingredients. She said they change gloves/use clean utensils and called it back as a “sideline.” I was eating in but they packaged it in a plastic to go with a lid to keep it separate.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Terrible the lady at the register wouldnt even look into gluten free. She said we don't do that here. Like I was trying to get anything GF and she wouldn't even bother helping me or asking. But would help the next lady with her food allergy
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
I ordered the green goddess salad which is gluten free. But got sick after eating. I think it's a bit or miss thing due to cross contamination. But I won't eat there again.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Excellent
Just avoid unless you want a beverage.
— Not at all
— Not Much/None
— Average