BE CAREFUL! Many Paneras (for example, the one in Russett) can do gluten-free meals. This one has major problems. I have gone here for more than two years, so the following is based on a reasonable amount of experience. First, they have high staff turnover. Every time I visit, there is a completely new batch of people taking orders. Second, they don’t train their people well. Most of the time, when I say the words “gluten-free,” I am met with a blank stare. The ones who do know what it means inevitably ask me if I want bread for my side!Even on good days, the kitchen gets orders wrong more often than right. That’s why I have very low confidence that they know how to avoid cross-contamination. I have had meals here without problems, but I don’t go here very often. If you have a severe allergy, you should stay away.
No
A safe option would be their mango smoothie and green goddess chicken Cobb salad. Both are very good. They don't have many gluten free options and I'm not sure how safe they are about cross contamination.
— Not very
— Not Much
— Excellent
Not completely gluten free, but when I told the woman “gluten allergy” she said the salads and a soup do not have gluten ingredients. She said they change gloves/use clean utensils and called it back as a “sideline.” I was eating in but they packaged it in a plastic to go with a lid to keep it separate.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Terrible the lady at the register wouldnt even look into gluten free. She said we don't do that here. Like I was trying to get anything GF and she wouldn't even bother helping me or asking. But would help the next lady with her food allergy
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
I ordered the green goddess salad which is gluten free. But got sick after eating. I think it's a bit or miss thing due to cross contamination. But I won't eat there again.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Excellent
Just avoid unless you want a beverage.
— Not at all
— Not Much/None
— Average