I had a good experience with the staff so I’m giving a 5 star review. They took all necessary precautions and took my wheat issues very seriously. Although they weren’t very experienced in the matter, they really went out of their way to make sure I was taken care of.
I have Celiac, and I work for a different location(didn't want my manager to think I was bad-mouthing our restaurant), but I know how Panera trains their staff, and their policy on gluten-free food. Panera is unsafe for Celiacs, which is why they say they have "gluten-conscious" menu items, but not gf. Unfortunately, the veggies for the salads are cut on the same cutting board as all the bread. There is flour in the air that they dust on the bread after it's done baking. The bases for all the soups are processed, and I doubt that they are processed on a dedicated gluten free line. At my location, I ordered an iced coffee and I asked the barista to change her gloves, and she argued with me. Maybe at some locations, the staff are really sweet and will try to accommodate you, but, even if they try, chances are the food is already cross- contaminated. Since I work there, I only trust coffees and teas that I have prepared myself, soda from the machines, and certain canned drinks that are certified gluten free.
No
A safe option would be their mango smoothie and green goddess chicken Cobb salad. Both are very good. They don't have many gluten free options and I'm not sure how safe they are about cross contamination.
— Not very
— Not Much
— Excellent
Not completely gluten free, but when I told the woman “gluten allergy” she said the salads and a soup do not have gluten ingredients. She said they change gloves/use clean utensils and called it back as a “sideline.” I was eating in but they packaged it in a plastic to go with a lid to keep it separate.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Terrible the lady at the register wouldnt even look into gluten free. She said we don't do that here. Like I was trying to get anything GF and she wouldn't even bother helping me or asking. But would help the next lady with her food allergy
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
I ordered the green goddess salad which is gluten free. But got sick after eating. I think it's a bit or miss thing due to cross contamination. But I won't eat there again.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Excellent
Just avoid unless you want a beverage.
— Not at all
— Not Much/None
— Average