Review of Pappadeaux

It was a terrible experience unfortunately. When we sat down I asked for the gluten free menu and let the waitress know of my intolerance/allergy. She assured me they would be cautious in the kitchen and sent the manager over to assure us we’d be well taken care of. After ordering they brought out my food with the fish I asked for but with the dirty rice. The dirty rice is not what I ordered nor was it even on the gluten free menu. The manager came over and I explained to him how my plate was mistaken and he then said “so you want broccoli not the rice” and I told him that it’s not the mistake of the order it’s the fact that it’s clearly not gluten free. They then sent my new plate 25 mins later which I understand maybe they were understaffed but when someone comes with an allergy I thought it would’ve been a priority and I would expect the manager to be informed with this kind of thing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some