Review of Pastoral ARTisan Pizza + Kitchen + Bar

345 Congress St, Boston, MA 02210

Overall Rating

Review


The hostess, waitress and manager all seemed to be very knowledgeable about gluten free and cross contamination. Unfortunately, one of the people that prepped my meal was not, and a piece of spaghetti ended up in my gluten free pasta (their gluten free pasta is very different looking). Thankfully I noticed before I ate too much and before I ate too close to it. When I asked if they have gluten free spaghetti and brought it to their attention, they were very concerned and I wouldn't be surprised if they review their practices based on this experience, as I am pretty sure they were all horrified. Their response to the situation, the fact that they said they have separate pans, etc, and the waitresses knowledge of the menu all deserve 5 stars and I honestly wish I could leave off the star rating because I'm honestly not sure what to give.

All of the stars are for the staff, but I did have to take off because I ultimately was given gluten in my food and did have a mild reaction. It seems like this was a bit of a fluke and hopefully they figure out what went wrong and fix it.

Celiac friendly?

No

Updated 7 years ago

Celiac