Review of P.F. Chang's

3265 West Market Street #100A, Akron, OH 44333

Overall Rating

Review


Though they have gluten-free options, and the actual operating manager is a joy to work with, the rest of the staff seems to care less about your needs, and your experience is entirely dependent upon their whims.

Sometimes it’s safe, sometimes it’s not, sometimes the foods good, sometimes it’s lousy most of the time the service just sucks and they make excuses.

For example, did you know they only have one gluten-free wok in the entire kitchen? I learned about that tonight when I complain to the taken over an hour to get our meal and other tables had already eaten and left.

Stay away unless you want an argumentative server or manager at your table trying to correct the problem that will never get solved.

This used to be a great spot; they made sure they didn’t cross contaminate you and they treated you as if they appreciated your business. I don’t know what’s changed, but they ruined this place.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 8 months ago

Celiac