Worker changed gloves without me asking when I ordered gluten free crust. When pizza came out of oven another worker got a clean slate pan and pizza cutter for my pizza, and then put it in a box even though I was dining there in order to prevent cross-contamination. I only have a gluten intolerance, so the containers that had cross-contamination didn't affect me but if you have Celiac it might not be your best bet. I didn't react o this delicious pizza though!
They charge $2 extra for gf crust which is not fresh like their regular crust, and tastes like cardboard, according to my son, who also eats gf. I got a salad when I saw the yucky crust, and it was okay, but not worth the price. It really irks me that they charge extra for gf, and it looks and tastes horrible.
My brother is celiac so we told the workers that he was celiac and they knew exactly what to do. New gloves new brush new pizza cutter new everything since my brother can't have cross contamination either.
Fantastic GF pizza options!
They were set up very well to accommodate gluten sensitive customers. They switched gloves to build my pizza and had a separate cutting station for the gluten free crusts as well. The pizza was good but after having Hideaway in Oklahoma I couldn't quite give it 5 stars.
terrible ... didn't take any precautions when i requested gluten free crust for my son. i had to remind them to change gloves before opening the crust. My son's stomach was bothering him after eating 2 slices. Won't go back. Allen, TX location needs to train their employees of how to make pizzas for people that request gluten free crust.
We used this app to find Pie Five Pizza. I ate gluten free, hubby ate regular. I really liked the option to add toppings that you wanted for one flat price. When I ordered GF the pizza maker took off his gloves and out on new ones. The GF thin crust was individually wrapped and put on a mesh pan. The regular crusts were in traditional pizza pans. Both of us likes our pizzas. Husband thought his could be hotter.
I walked into this location to scope it out before making a decision to eat there. While they switch out utensils, change their gloves Etc. They prepare the pizza on the same line. They may be gluten-free friendly, it does not appear to be Celiac friendly.
The pizza was delicious! We had to ask the guy behind the counter to change his gloves before handling my daughter's pizza. He said he just forgot and didn't make a big deal about it. Not sure about cross contamination issues since they still reached into the same topping buckets as the ones that were used for regular pizza.
have gotten sick every time we have tried it because of cross-contamination put their hands in the toppings for the pizzas with gluten and then they do the same toppings for your pizza
My son LOVES the gluten free pizza here. He says it taste better than the regular crust and they are very careful not to contaminate with gluten.
They were very concerned over changing all gloves and utensils as soon as I ordered the gluten free crust all the way to cutting it.
The crust was decent. Not as good as Udi's sore bought crusts but still good. The choice of toppings is nice and I liked the sauce. Each pizza is a 10 inch so my wife got her own traditional crust. However, CC is likely. They put on new gloves but the toppings and sauce spoon may come in contact. Also, there was bread crumbs everywhere. on the counter, on the tables. if gluten didn't get in my pizza then they could get on my hands from the table. Celiac caution: they reuse the pizza cutter. ask them to wash it or get a fresh one. This will be a once in a great while treat for this celiac and family.
They do not have a dedicated gf menu but their website and in house employees know what is gf and what isn't. They have a gf crust that is one of the best I have had. They use different utensils when ordering gf. My husband (non-celiac) ordered a regular pizza and they changed their gloves and washed their hands before making mine. The pizzas go through the same oven but they have dedicated gf trays. There is a separate section with separate utensils for cutting gf pizzas. They put it in a to go box since there is no dedicated gf trays to eat off of. I will definitely be coming back.
Excellent food and very accommodating for gluten free patrons! Gluten free crust, employees changed gloves without me having to ask, reserve a section of their oven for gluten free pizzas and take many steps to decrease chances of cross contamination.
This place is awesome. They have trained staff. I asked for their gluten free crust and the employee immediately changed gloves. Separate tools are used and they cut the pizza with separate tools in a different area. Staff even knew that the Italian sausage I asked for had gluten in it, allowing me to avoid it. I will definitely become a regular here. Eaten here twice and haven't gotten sick. Awesome place!
Not celiac friendly! They put on clean gloves to open a gluten free crust but use the same bins to grab toppings from as the person next to them making a regular pizza and possibly even touching ingredients containing MSG. I was sick before I left the parking lot.
While they have gluten free crust, it most certainly IS NOT celiac friendly. There is a lot of room for cross contamination; especially since they have to use the same spatula for the marinara that they spread the sauce on regular crust, place it back in the sauce and then they pour that marinara onto the gluten free crusts. And then the glove issue...even though they change gloves, think about it. they still have to use those other already contaminated gloves to touch the ingredients, and now all the ingredients are contaminated from the flour crust gloves, and are now on your gluten free crusts. Not very celiac friendly. All in all, this is very good pizza.
Celiac Review: while they did try diligently to ensure no CC with my meal, in a location with free floating flour in the air it is next to impossible to be Celiac Friendly. The Manager even got all my toppings from the back. Unfortunately, when I went to grab the lid for my drink the lid holder had flour. Unfortunately I did get sick. But I give them 3 stars because they really did try even though they did inform me that it may not be suitable. So anyone who noted this as Celiac Friendly must not truly be a Celiac. If you are Gluten Intolerant, you may or may not have a reaction. Eat at your own risk.
On vacation and have celiacs. I was quite worried about getting sick. Made a stop here and they make their gluten free crust separate. I said I needed the gf crust and the young worker changed his gloves, got separate utensils and dish from a complete different section of the kitchen to make my food. Very impressed!
They wash hands, change gloves, and do great with avoiding cross contamination when transitioning to making a gluten free pizza. I have never had a negative reaction. Join the circle of crust club and earn points from each purchase. These points accumulate and result in you earning a free pizza. The prices are very reasonable! you can watch them make your pizza. It is set up like a subway for pizza. They prepare it in a line before your eyes. super fast and super affordable.
I wanted to try the Alfredo sauce and I found out that it was not gluten friendly. So be aware! I got the High Five pizza on gluten free crust. I asked if the man could change his gloves and be the only one who would handle the pizza. He was very accommodating and so was the rest of the staff! It was delicious and completely safe!
I ate here within the last month. I asked for new ingredients to be used on my pizza instead of the ingredients that were sitting out on the pizza making station. Felt like I had to argue with the manager to open new sauce and toppings. She assured me that the sauce ladle and toppings did not come in contact with the crust. However, that is not what I saw when watching them make the pizzas before mine. They agreed to open new toppings to make my pizza but clearly do not understand cross contamination. I will not eat here again.
Wow!! Absolutely fantastic. Not only was it great gluten free pizza, but they knew how to handle it too. When I asked for the gluten free crust, the girl immediately changed her gloves before getting it out of a separate area where it was individually wrapped. She was then the only person to touch it before it went in the oven, and when it did, she made sure the person getting it out of the oven knew it was there. After finishing with the person in front of me, he took his gloves off, washed his hands, put on new gloves, and got out a separate cutting board and pizza cutter before getting it from the oven, cutting it, and putting it in a box as to eliminate any cross contamination from the trays. The manager gave it to me directly, and said he hoped I enjoyed. They were awesome about answering all of my questions and making sure I had a good, safe, experience! Will definitely be back.
Love this place! They have GF crusts that actually taste good, and are stored individually wrapped until you ask for it. As soon as you tell them "gluten free" they change gloves and utensils and you can watch them make your pizza so you know no one else has touched it. GF pizzas are put in carry out boxes when they come out of the oven, so they never have a chance of touching any other foods. You can order a side salad, but bring your own dressing. The manager checked on their dressings for me and said they are not gluten free.
They gladly got new ingredients from the ball for my daughter's pizza, changed gloves, and used a fresh cutting set! The crust was the best I've had since going gluten free, chewy and flavorful! My only suggestion would be they need a larger rack to put the GF pizza on so that there was no chance of CC. I just had my daughter not eat to the very edges.
Very knowledgeable on gf. As soon as gf crust was requested the worker changed her gloves. Gf crust and pan were kept separate from other supplies. Worker who made pizza told other worker removing pizza from oven there was a gf pizza coming. She changed her gloves before removing pizza and used separate supplies again. Only 4 stars because my daughter said it wasn't the best god pizza she's had but at least we knew it was safe.
I've been here twice. Both times all I said was gluten free and the employees washed hands and changed gloves. They also pull out separate screens to cook the pizza on, and have a dedicated cutter and board that are a different color than the normal cutters. The pizza also goes straight into a box and not to plate. They do use the same ingredient bins that the rest if the pizzas use, and that has touched the gloved hands.
They are very nice and accommodating. They wash their hands and change their gloves before preparing. The GF crust is also Vegan!
This was my first time eating gluten free at Pie Five and I have to say I was extremely impressed. The moment I said I wanted the gluten free crust the employee changed her gloves and she was the only one who touched my pizza before it went into the oven. When the employee noticed my pizza coming out of the oven he quickly changed his gloves and got all new utensils and cutting boards. He even put my pizza in a cardboard box. This will definitely be my go to place for pizza!
got sick after eating there 2x last year...not sure its worth trying again
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