Quickly fell in love with their veggie curry bowl earlier this year. I’ve ordered it many times without issue.
Not sure if this is an outlier of an experience but I went once when it was extremely busy (they were evidently understaffed and there was some event happening at the Row) and after waiting for well over an hour and a half, I watched the cook use her hands that had just prepped multiple chicken sandwiches to assemble the veggie curry. No change of gloves. Nothing.
In general, it is a bit concerning to me too that the sandwich-making station (where they prep the only entree that includes gluten) is utilized to prep other entrees. An obvious area for food-safety improvement. I spoke with the manager on duty and let him know what I saw, suggesting they also change how they prep their food in the back. He received it and seemed to be concerned. I ended up receiving a full refund.
I hope they do implement these changes because I genuinely enjoy the food here.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good