Review of Pilot Pete's

NOT GLUTEN FREE! NOT ACCOMMODATING AT ALL!

The fact that there is nothing I found gluten free except for a baked potato is the least of the issues at this restaurant. The staff was dismissive at best and outright rude at some points. I called in advance to ask about gluten free options and was told by the person answering the phone that they didn't see anything marked on the menu but that my server would be able to answer my questions. They sounded annoyed that they had to answer my question. When we arrived we waited over 1/2 hour to get a table because it was busy that day. When I asked the server about what options were gluten free he responded curtly, "We don't have anything gluten free." I pointed out that I saw baked potatoes on the menu and he said, "Yes we have baked potatoes." I ordered the potato and it tasted fine. Nothing fancy, but I didn't get sick. I have never been anywhere less accommodating. There was no effort to see if there was anything else I could have had. There might be other options but based on the attitudes of staff I wouldn't trust anything to not be cross contaminated.

The bigger problem was that it took 1 1/2 HOURS to get ANY food at our table. The food that everyone else eventually received did look and smell great and were large portions but not worth the extremely long wait.

Even worse my elderly father did not receive his food with everyone else. After waiting another 20 minutes my son asked the staff when my father's food was coming and it took another 10 minutes. This is a total of 2 HOURS for my father's meal with no apology or offer of an adjustment for the long wait. After my son requested that the bill be adjusted they did remove the cost of my father's meal and apologized for the wait.

If you need gluten free go elsewhere. Even if you don't need gluten free consider that you may get good food and service but you might wait 2+ hours to eat.

To clarify the long wait did not seem to be for a lack of staff as there were at least 10-12 staff present that I saw.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average