Review of Pizzeria Portofino

317 N Clark St, Chicago, IL 60654

Overall Rating

Review


Came here at 5pm on a Thursday. Decided to give it a shot after reading reviews on this app. Talked to server and asked her what I could safely order. Told her I have a severe gluten allergy (easier than explaining celiac) so needed to order safely. I asked if the pizza was cut with different cutters/prepared separately and she said it wasn’t so it wasn’t celiac safe. She recommended the octopus which looked great so I said okay great! When it was delivered, the octopus was next to two big pieces of fried potato. I asked the runner if the potato was fried in a dedicated frier. He grabbed it quickly and said my order wasn’t even marked with a gluten allergy to begin with so it wouldn’t have been safe regardless of the fried potato. The server came back and apologized and told us she thought the potato was twice baked so it was “safe”. I ended up having a liquid dinner and we left shortly after. Drink was good though! If you are super sensitive this isn’t the place for a meal, but can be a fun place to have a cocktail with friends!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Other


Other Characteristics
  • Offers delivery
  • Offers outdoor seating
  • Reservations recommended
Updated 1 year ago

Symptomatic Celiac