Polar Cave Ice Cream Parlour

The staff took what I asked and said seriously! They have GF waffles bowls which was delish! I felt totally fine afterwards!

The owner and staff were awesome!

We got some ice cream for family to go and had a bit of a drive. As we were leaving, someone pulled I got he parking lot with a flat tire. We stopped to help and the staff even kept our ice cream in the freezer until we left! Awesome service!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Have always felt that they try their best to list allergens online or be available for questions. I love the peanut butter cup!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

After taking to the employee and manager my husband was told what he could have and chose from those options. When he got sick they tried to blame it on the other food he might have eaten that day. We haven’t been there since and won’t return.

Celiac friendly?

No

A very unfair review. It is HIGHLY unlikely that your husband would have had a reaction to our product. Our protocols are very stringent and are followed implicitly by our staff, in over TWENTY years we have NEVER had an issue. Suggest that if your husband is highly sensitive he avoid ice creams altogether and have Italian Ice.

Best ice cream on cape! Staff was super knowledgeable and scooped my ice cream from a new container with a cleaned scoop.

Celiac friendly?

Yes

Greatly appreciate your kind words, Thank you

Staff was very good. They wash their hands and use a clean scoop (not just out of the water well) and were very knowledgeable about the flavors and if they were unsure they asked the owner. They have GF sugar and wafer cones and the ice cream was really good. Mocha chip and Peppermint stick were a good combo it was like a peppermint mocha.

This ice cream place is great with GF. They get a fresh scoop and wash their hands. They even have GF cones. All staff is knowledgeable about GF. You need to tell them there is GF allergy and they immediately wash hands and go in the back for the ice cream. We have been here dozens of times and never had a problem.

Celiac friendly?

Yes