Review of Popovers on the Square

8 Congress St, Portsmouth, NH 03801

Overall Rating

Review


I vacationed to this area this week. My family went to breakfast both days. The set up is a counter order and then they bring the food to your table. The first day our server was very aware of keeping my gluten free food separate from my family’s gluten food. She clearly explained this when she brought out our food. The second day we had a different server. This time my gluten free food was in direct contact with the gluten food when the plates being though out were stacked. I politely explained that I had ordered this as an allergy and could not eat it since it was touching the gluten. The server challenged me then brought it back. I was not that upset about this because this is a mistake that can happen. But when the manager came back out to bring my new food she said “just so you know this is not a gluten free facility” in an extremely loud voice. She then walked away. We obviously knew this was not a gluten free facility but I just did not want cross contamination as a very sensitive celiac. I am not sure why this needed to be said as we were also very vocally thankful for their accommodations. Very disappointed to be shamed for just trying to keep my health safe. Food was delicious and I was ready to leave a glowing review after the first day, but not after this.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago

Symptomatic Celiac