Review of Prestons

1647 US-231, Troy, AL 36081

Overall Rating

Review


The food was very good. My steak dinner arrived as ordered (2nd time around, see *). Make sure you tell them to highlight the order as gf and to tell the manager. The owner is very knowledgable. They have a protocol but with new employees it might get overlooked. * We arrived for dinner at the same time that one of Troy University’s fraternities were having dinner. I explained to my waitress that we found the restaurant on my gluten free app and I made all of the introductions that go with celiac. I also told her that I saw that the owner or manager was familiar with gluten and to make sure the cook knew. My meal arrived with a beautiful slice of buttered toast on top. The waitress was very apologetic and sent it back. I fully expected the plate to arrive again five minutes later with simply the toast removed. It did not. It arrived about 30 min later without the toast a totally new plate. Meanwhile the owner came over and apologized offering to pay for the meal and explained that the new waitress & cook didn’t know the protocol and stated that was his fault. He explained the process and how they handled the meal w/sides. They made everything right and I did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago

Celiac