Review of Prime 16

172 Temple Street, New Haven, CT 06510

Overall Rating

Review


Came here for a friends Birthday: Second time I've had a server who does not know what is gluten free on their menu. Myself and another both have Celiacs disease and disclosed this to our server. We both ordered the same thing on the menu with the exception of our sides. When our food finally came out the buns were different on each of our burgers. Mine looked like everyone else's and hers was a whiter bun. Turns out her bun was not GF, even though she questioned the food runner and was told it was. Mine looked so similar to everyone else's that I decided it would be best that I didn't finish my meal. My friend is now severely sick. Money literally thrown/flushed away. They comped my friends burger and drinks but not mine. The server was so upset that we spoke to a manager that she threw the check book down at us. Will not be coming back here again.

Updated 9 years ago

Celiac