Review of Pure Eats

Staff at register was very friendly with people ahead of us but then stopped being friendly with us when I started asking about gluten free. I explicitly order beef tallow fries and a lettuce wrap burger, my husband ordered a GF grilled chicken sandwich with beef tallow fries and specified allergies also. My son order hamburger and fries and I specified that his was not an allergy. Somehow the very first item I ordered and talked with her about, the beef tallow fries, were not on my order and my child who had gluten had them.

I asked the staff who brought them to us about my order of fries and she said she would check our order ticket, then advised my fries are on my child’s plate with the gluten. She advised us we ordered incorrectly.

We went to buy more fires, the wait staff met my husband at the checkout counter. She again advised him that he ordered incorrectly. I’ve been Celiac since 2012 and my husband and I have been ordering GF since 2012. She then advised they only have a certain amount of GF fries a day and we could not have any.

Will not return.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average