I enjoyed the food and the guy at the counter was very careful! However I’m very upset because I resent it found out that the chips are not gluten free although employees have told me other wise. I am incredibly upset about this lie! However I’m glad the manager came out to tell me.
— Not very
— No gluten-free information on the menu
— Not Much
— Good
Great workers who actively offered to switch gloves and were helpful. Most items on the allergen menu are gluten free, but I knew immediately there was some cross contamination. Would’ve probably had a better experience going earlier in the day when all sides had been made fresh and just placed in the serving area.
— Not very
— No gluten-free information on the menu
— Most/All
— Excellent
Yes
This is a great option for a quick meal.
I eat at this location a lot and have never had any issues.
Yes
I eat here regularly, and I'm pleased with the selection. I always ask them to wash their hands and change their gloves and they never give me a hard time about it. The tortilla chips and the specialty queso are NOT gluten free, but the basic queso is.
Yes
The food tasted like it was microwaved. Incase that wasn't bad enough I got the runs right after!
I don't understand what could have had gluten in it, but I won't go back.
— Not at all
— Not Much/None
— Poor
As soon as I mentioned that I was gluten free, the person behind the counter got me an allergen guide and changed their gloves. Really positive experience!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Armed with the allergen menu, I confidently ordered a safe meal for my celiac toddler. Right off the bat, I asked the girl to change her gloves and she was happy to comply.
While the kids menu doesn't specify, they have a mini rice bowl option available. Since I did research before I came in and I know what my daughter likes, I ordered a mini bowl with white rice, black beans, and chicken. I added shredded cheese and sour cream. She devoured it! I gave her some chips too, but forgot that the menu said they could be cross-contaminated. She did have a little issue a couple of days later (her MO) so it was probably the chips. However that was my fault.
The only reason I marked safety down is that when they scoop the ingredients into the bowl or on to a tortilla, the utensil could come in contact with the tortilla. I could, and probably should, have asked for fresh utensils, but I didn't. So there is a risk of cross-contamination, but not anymore so than eat out at most establishments.
We will try again and avoid the chips to see if she reacts again.
— Somewhat
— Most/All
— Excellent
Delicious chicken queso bowls. They have very clear allergen info on their website. Corn tortillas do have risk of cross contamination. They took our gluten allergy (celiac) seriously and changed gloves upon hearing. Decent portions for airport food price.
— Very
— No gluten-free information on the menu
— Some
— Excellent
I’ve gotten burrito bowls from here many times and have never gotten sick. No gluten-free menu in restaurant, but they have an allergen guide online that includes gluten (link below).
https://www.qdoba.com/public/assets/documents/qdoba-allergen-information.pdf
— Somewhat
— Most/All
— Good