They will change their gloves, but it defeats the purpose when they literally grab cheese, lettuce, and other other ingredients with their gloves hands. That means they touch burritos and put their hands in the ingredients directly. The glove doesn’t matter at that point.
— Not very
— Most/All
— Excellent
I had visited this location many times before being diagnosed with Celiac Disease. After my diagnosis, I asked the person making the corn tortillas after I ordered corn soft tacos if their queso was gluten-free. He asked me if I had a gluten intolerance. When I told him I have Celiac Disease, he took off his gloves as well as the rest of the staff on the line, washed their hands and put on fresh gloves to make my order. All of them smiled while doing this and did not seem bothered at all. They were all trained to understand and it showed. He started the order over using a paper bowl never sitting it down on the counter. I cried because it was my first time in four months of visiting several restaurants after being diagnosed that any restaurant took precautions. I highly recommend Qdoba.
Yes
The staff at Qdoba are highly trained and knowledgeable about cross contamination. The manager took over and went out of his way to make sure it was done correctly. The only things that are not gluten free are the BBQ sauce, tortillas and cookies and brownies. I was very impressed with my steak bowl loaded with queso and guacamole! Highly recommend!
Yes
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent
Enjoyed a delicious and safe bowl! The staff changed their gloves, and I used the online ingredients to know what was safe - Guac and queso were so good and portions were a good size!
— Very
— Most/All
— Excellent
I stopped here before my flight and felt safe. I asked what items had gluten and they confirmed only the tortillas, chips, and brownies. I made a bowl and they grabbed fresh rice for me to help avoid cross contamination.
— Very
— Most/All
— Excellent
I mentioned I was gluten free, the gal helping me asked if I would like her to change her gloves. I said yes please. She also grabbed multiple little cups to scoop the items I selected for my bowl. They told me the seasonings on the meat selections were gluten free but the chips and tortillas were not cause they were fried in the same oil as other things. They were very understanding and helpful. And the gal even put the little cups in a different area for each item that hadn’t had anything scooped out of it so I would be safer to avoid cross contamination. Happy with their knowledge.
— Somewhat
— Some
— Excellent
Everything seems to be gluten free except for the our tortillas. I always order a bowl. I have eaten here 15+ times and have never had a bad experience.
— Somewhat
— Most/All
— Excellent