Traveling home and I should have known to stay away. They were constantly touching the spoons to the flour tortillas. I ignored my instincts and ordered anyway. Got majorly sick halfway through my flight and all the way home.
— Not at all
— No gluten-free information on the menu
A cross-contamination nightmare. I stood in line for a while because I had read the reviews. The longer I watched, the more I realized there was no chance of getting a celiac-safe meal.
— Not at all
— Gluten-free items are marked on the main menu
All of the food here is gluten-free according to the staff person. Except of course the flour burrito wraps. I don’t know what their soft taco wraps are made of. I don’t think they serve crispy tacos. The first person in the assembly line did not know what celiac was (Possible language barrier). The second person knew all the ropes and offered to start my bowl over, to which I agreed. They change their gloves and redid my bowl. That person also knew I might not want lettuce because they touch it with their gloved hands that also touch burritos.
— No gluten-free information on the menu
— Most/All
— Good
Easy, reliable gluten free option during travels! Allergen info here: https://assets.ctfassets.net/qkbff05k1bjx/7oH8fegGCbJNauVmD1Kimc/222bc897305fcf19dd38938269b18dbb/Allergen_Chart_and_Ingredient_Statement_8.1.2019.pdf
Yes
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent
Enjoyed a delicious and safe bowl! The staff changed their gloves, and I used the online ingredients to know what was safe - Guac and queso were so good and portions were a good size!
— Very
— Most/All
— Excellent
I stopped here before my flight and felt safe. I asked what items had gluten and they confirmed only the tortillas, chips, and brownies. I made a bowl and they grabbed fresh rice for me to help avoid cross contamination.
— Very
— Most/All
— Excellent
I mentioned I was gluten free, the gal helping me asked if I would like her to change her gloves. I said yes please. She also grabbed multiple little cups to scoop the items I selected for my bowl. They told me the seasonings on the meat selections were gluten free but the chips and tortillas were not cause they were fried in the same oil as other things. They were very understanding and helpful. And the gal even put the little cups in a different area for each item that hadn’t had anything scooped out of it so I would be safer to avoid cross contamination. Happy with their knowledge.
— Somewhat
— Some
— Excellent
Everything seems to be gluten free except for the our tortillas. I always order a bowl. I have eaten here 15+ times and have never had a bad experience.
— Somewhat
— Most/All
— Excellent