Review of Quarterdeck Restaurant

164 Main Street, Falmouth, MA 02540

Overall Rating

Review


Absolutely HORRIBLE! I genuinely never write bad reviews, but I can't not share our experience. SO.BAD. We went here for dinner and right off the bat, we made very sure we told our server that my boyfriend has a gluten allergy. We always share meals, so we ordered the rib eye and the swordfish, "both gluten free" we said. The swordfish has breadcrumbs but we were told they had GF breadcrumbs available. When our meal came out, we started to eat, but the breadcrumbs looked/tasted a little different. We asked the waitress when she came by "are there GF breadcrumbs on this, we just want to make sure." She seemed visibly annoyed when we asked, she said "there are no breadcrumbs on that!" and rolled her eyes and walked away. I pulled up the menu and sure enough, there are breadcrumbs listed, so we called her back over and asked her to double check that they used GF breadcrumbs. She again seemed annoyed with us, but went back to the kitchen and later came out and told us YES, in fact, there ARE regular breadcrumbs on it. She clearly had never written down that there was a gluten allergy. The manager came over and asked if my boyfriend wanted a glass of water (?). They obviously felt bad, the waitress said "well, I'll never do that again" (aka not take a gluten allergy seriously). We had to leave immediately so my boyfriend could go throw up in the woods. They need to educate their waitstaff about gluten intolerances and allergies and write it down on the slip. Not everyone who says they want their meal "gluten free" is doing so as a dieting preference. Such a HORRIBLE experience – never going there again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago