Review of Red Cow

I’m sad to share this but it is a lesson for due diligence on everyone’s part.

Before I ordered, I shared that I had celiac and was quickly assured that my meal would be made gluten free with diligence given to cross contact (changing gloves, dedicated fryer, etc). The server said that they were writing it down as serious and would talk to the kitchen staff. Later, when my meal came, I again asked for confirmation that it was gluten free and was told it was. I was skeptical because the bun looked the same as glutinous ones but I did not think to press it in the moment. While I was eating fries but before I bit into the burger, a manager came over asking if I had ordered a gluten free burger. After I said yes they apologized and took the plate away. The server came back over and apologized and said that it was the fault of the kitchen because they (the server) had asked the kitchen staff before taking it that it was gluten free. Later, the manager said that there were multiple points where both the server and kitchen staff should have caught it and is planning on talking to all of the staff because of this misstep. I thanked the manager because this is serious and many people’s health depend upon it, especially when Red Cow is often recommended on #GFTCMN.

TL;DR listen to your instincts and ask questions/ask to speak to a manager when ordering. But even when you do, mistakes still happen.

Celiac friendly?

No