Review of Red Cow

393 Selby Ave, St Paul, MN 55102

Overall Rating

Review


I eat here a lot because I've always had great luck here, but just had a particularly outstanding service experience. My family ordered takeout from here tonight and the food came home with my "allergy" listed on the ticket, but the gf bread looked different than usual. We also received something in our bag that we hadn't ordered, so my radar was already up that they might be having an "off" night. I was going to just trust it and eat my food, hoping they were right, but I decided to double check. I called and talked to the front of house manager. It was 6:15pm - middle of dinner rush - and they were clearly swamped. But he took a full 10 minutes on the phone with me including double checking with the chef and all kinds of other details about the order to finally be able to fully assure me that I did indeed receive the gluten free (celiac safe) version of what I ordered. Many restaurants would've treated me much differently, especially knowing that they were right about what they received. I was blown away about how kind and respectful this manager was.

Celiac friendly?

Yes

Updated 4 years ago

Celiac