Red Lobster

I ran out of the restaurant crying! I told them I have celiac disease and they told me they have an allergy menu. They presented me with a huge binder full of spread sheets. It was overwhelming and I couldn't navigate it. It was unbelievable that they would present such because it was impossible to read it and determine what to order. I was so frustrated and the server had no response. I got upset and ended up tearing up and running out to the car before causing a scene. My husband left a tip for the water we drank and we left. The disease is very difficult to deal with and things like this make it so much worse. The staff was ignorant and the company clearly doesn't care about guests like me.

Celiac friendly?

No

Helpful staff. Many broiled seafood choices.

Celiac friendly?

Yes

We are homeless and hungry and we have not feeding in 3 days

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

My salmon and loaded baked potato were incredible. However, it took an hour to get our food. I don’t know if that’s a fluke or no.

Also, it is so hard to navigate the allergen menu. It would be nice if they could label on menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Notify waitress about allergies and gf, "ask chef to prevent cross contamination". I ask for specific meals specify specifics: no onions no garlic no soy no eggs (anything I can't have can't be on the grill. My meal is: Broiled Trout with no seasoning, or snow crab, baked plain potato (no butter, only canola oil on the side), orange slices on the side. No salad

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Haven’t had an issues after eating. I do only order the endless shrimp. I get the scampi and grilled skewer. They do have an online allergen menu though. All wait staff seem to understand what the allergy is and never seem to frustrated about it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for takeout
• Offers online ordering

I clearly stated no gluten or dairy. My salad came out with croutons. Waitress was not knowledgeable and did not seem to take my intolerances seriously when i ordered. No gf menu except they hand you an allergy guide to go through.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor