Red Lobster

2 ratings
$$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

3938 NY-31
Liverpool, NY 13090

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I was provided an allergy menu and was able to select a great dinner from that. I went with the pick two dinner and had double shrimp scampi with steamed broccoli (I was told the broccoli is steamed in an unopened bag) and mashed potatoes. It was very good and I have had no issues. I waited until the next morning to write this review to be sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Reservations recommended
Updated 10 months ago read full review

Celiac

Overall Rating

Review


I was actually very surprised how well I did it this restaurant. There were a number of choices that I could choose from. There was dedicated GF menu. I called ahead and spoke with the manager and he assured me that if I choose off that menu that I should be very safe. Anything that is broiled, specifically, is safe because they item ia put and cooked in a glass crock type dish. That way, there is no contact with the grill/oven/etc. Still nervous, the day that we went to the restaurant I spoke with the manager and the waiter and they both assured me that I would be safe with what I chose. I chose broiled shrimp and scallops, baked potato, and broccoli. It's been 4 days and I've had no symptoms. The waiter was very good working with me and very patient. Being this was the first restaurant that I have eaten in since my diagnosis six months ago, he was calm and answered all my questions and I felt safe about eating there. I would highly recommend going to this location.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Seafood
  • Takeout

Photos


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Reviews of this Chain

Overall Rating

Review


My salmon and loaded baked potato were incredible. However, it took an hour to get our food. I don’t know if that’s a fluke or no.

Also, it is so hard to navigate the allergen menu. It would be nice if they could label on menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Notify waitress about allergies and gf, "ask chef to prevent cross contamination". I ask for specific meals specify specifics: no onions no garlic no soy no eggs (anything I can't have can't be on the grill. My meal is: Broiled Trout with no seasoning, or snow crab, baked plain potato (no butter, only canola oil on the side), orange slices on the side. No salad

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Haven’t had an issues after eating. I do only order the endless shrimp. I get the scampi and grilled skewer. They do have an online allergen menu though. All wait staff seem to understand what the allergy is and never seem to frustrated about it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for takeout
  • Offers online ordering

Overall Rating

Review


I clearly stated no gluten or dairy. My salad came out with croutons. Waitress was not knowledgeable and did not seem to take my intolerances seriously when i ordered. No gf menu except they hand you an allergy guide to go through.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


We have always gone to Red Lobster for my dad's birthday and this time was the 1st time I couldn't eat gluten. Our server was knowledgeable and anything he was unsure about he was willing to find out for me. Red Lobster also has an interactive online menu with potential allergens in there most common dishes, which I had looked through ahead of time. Of course with most non-dedicated establishments, they state there's always a risk for cross- contamination. I got a special of garlic butter crab legs that come on a bed of crispy potatoes. I also got a side salad w/ ranch and the server assured me that that there would be no croutons on my salad. Everything tasted great and I had no symptoms.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering

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