I was prepared to just enjoy the company and eat when I got home (where I know it is celiac safe.) Out waitress, Dorothy, explained in detail how the kitchen has a dedicated area to food allergies. The fries are ALL cooked in a dedicated GF fryer!!! I am so stoked that she took the time to make me feel comfortable and safe. We have visited again and I did eat (a lot) with zero problems. Service, food and preparation all exceeded my expectations.
— Separate gluten-free menu
— Very
— Some
— Excellent
Great experience. We were provided with paper menus, not the touch screen menus (due to COVID-19). While the paper menus didn’t label GF items, my waitress was plenty knowledgeable. She even noted on the order that I had celiacs. I also did my homework ahead of time (https://www.redrobin.com/pages/allergens/menu/). I chose gluten and wheat as my allergies, and the online menu generated which burgers I could get and which toppings are and aren’t safe for each. All burgers can come wrapped in lettuce or with a gluten free bun (get the bun - it was delicious). And there is a dedicated allergen fryer for the bottomless steak fries. The Red Robin seasoning is also GF! Yummm!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Yes
They have iPad to see up to date allergens.
Yes
Awesome burgers and sweet potato fries. Ate here many times and never got sick
Yes
I was surprised by how knowledgable the staff was about GF and other allergies. They brought me an iPad to order with. I checked the boxes for the things I can't eat and it populated a menu of items I could have. I can't get over how amazing the GF bun was.
Yes
They changed the menu to be all online only. It's not very easy to navigate and you must have a smart phone just to order your dinner. In my case I sat down with four hungry children and had to spend 15 minutes first navigating my menu just to be able to order. I asked for a paper copy which is no longer available.
Love Red Robin best burgers! Call ahead to make sure seperate fryer is working. One time we went and it wasnt and all I wanted was those gluten free fries! Best ever yum! They even have gluten free buns my kids love them too.
Yes
Very professional and asked if my gluten free choice was my choice or if I had a medical condition. They delivered my food in a different color bowl to keep it separated and I didn't get contaminated!!!! Highly recommend to everyone
The manager was awesome! They made sure my food was super g free. Highly recommend to all!
Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)
— Somewhat
— Some
— Excellent
Always a trusted option when looking to eat out
My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.
— Somewhat
— Not Much
— Excellent
Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.
— Very
— Some
— Excellent
The staff was very good about the cross contamination and even brought my food out separate.
— Very
— Most/All
— Excellent