I got sick after eating here.
GF burgers are great! Also fries are GF in separate fryer. This is my favorite place to go for GF burgers and fries! Staff is great and they make sure to be very careful.
I am so pleased with the service and quality of the gluten free experience at Red Robin in Lakewood. They have not only GF buns for their burgers but they have a separate fryer for those with allergies or intolerances to gluten, etc. They use 2 colors of baskets so that when you get a refill, it is not cross contaminated either. The staff is smart and informed about our needs. All of the Red Robins that we have been to offer the same service but we like the Lakewood one the best.
The food was great, the staff (my waitress was Ashley) was really good about making sure my meal was completely safe. I got the baja turkey club as a lettuce wrap and it was delicious.
I was so happy to actually eat a real burger again. gf buns were awesomely tasty. and the staff were very accommodating and thorough. I did have a minor allergic reaction to where my arm touched the table edge.
I have ate here a few times. I havnt gotten sick from the food yet. They almost always involve the manager when you ask for a gluten free menu to make sure you have a safe and happy meal. They have gluten free buns but I think they microwave them to defrost them because lately they have been comming out tough and rubbery like. They usually don't ask me if I would like more fries on my bottomless fries (most likely cause they don't want to moniter the kitchen staff to make sure they don't season the fries). They used to have the California burger on the gluten free menu which is what I always got but now they have taken it off :( Over all though, if you are craving a burger and fries this is pretty much a safe bet.
was good but wish they had buns staff was great
I am lactose/gluten intolerant and I had the worse reaction last night. I had the grilled turkey burger, gluten free bun minus the sauce and added the honey bbq sauce. Everything was suppose to be safe according to their allergy menu. I even had the gluten free french fries. With in 2 hours I had the worse gas pains. This morning I am trapped in the smallest room in my house! I have had the same thing at the Newark location with no problems. 😞
Dedicated fryer and unlimited fries
Food is good , if they get it right. Make sure you watch everything that is brought to your table. I have gotten a regular bun more times then I can count .. But then I get my meal for free... So it works for me.
Found a deliberately placed fried onion on my burger. Definitely not there by accident. Told the staff about it, and they took care of it and were super nice about it, but told me that it was the second time that it has happened today. I always have some sort of issue when I come here, and now I know why. The cook staff need to be fired. BE CAREFUL FOR THOSE OF YOU WITH CELIAC. This only fuels my distrust for going to any restaurants.
I work (and live) right down the street from this Red Robin. I don't know why I keep going back. It has always seemed to be hit or miss with gluten exposure-but this time-I am REALLY sick. I just don't think they get (or care) what it means for a Celiac to be exposed to cross contamination. I am done. It's too bad they just can't seem to get it right💀
Ate here multiple times no problem. They have a dedicated fry fryer so no cross contamination. Or so I was told. Today after eating a basket of fries, we found onion ring crumbles at the bottom of the basket. Not going back. I let the manager know that it was very frustrating. Not acceptable in my opinion.
Visited as we drove through towards vegas. My worst experience at a RR. Ordered gf understanding the risk of CC. Picked up my burger and their was a breaded onion under it plus salad arrived with croutons despite requesting none. They replaced the bun and were accommodating but it was annoying.
Yum! I ordered a burger with a gluten free bun. YAY! I also ordered a strawberry limeade and it was amazing! Be careful with seasonings and fries- they are contaminated. I recommend! (Visited in July 2013)
Where to start...wait time was at least double what we were told. Our waitress stopped by twice to say she would be right with us. We waited at least 15 min to even place a drink order. The menu had decent offerings including fries. However, there were major safety issues. I ordered a burger and fries. I was delivered a burger and Caesar salad with croutons (not GF croutons). Then a series of mess-ups trying to get the correct order. I wasn't even sure if I should eat the new meal considering they sent gluten out on the plate that is supposed to be gluten free. The manager was apologetic and comped the meal and seemed to understand the potential consequences to a Celiac. Nonetheless, I don't think I will return.
seated and they forgot we were there. had to get a waitress to wait on us even though it wasn't busy. most servers were too busy discussing who had better nail polish. this was the first time I'd been there. my girlfriend has celiacs and we went there so she could have a burger bun. at least they got that right. even the manager didn't seem interested in what was going on around him. went there a second time to give it another shot and it went ok I guess. 3rd time they forgot about us again. my fish sandwich was raw. I mean handnt even been cooked. manager came over and had a look and sort of brushed it off. got a burger instead. our waiter was 10 times more apologetic than the manger. we only go there because its the only place we can get a gluten free burger.
I had not eaten here before - it's a burger and fries place after all. They are not known to be great places for Celiacs. My daughter have me a gift card so I tried it. I highly recommend it! The staff is well versed in allergens and works hard to give you a great experience. Their gluten free buns are excellent.
Hit or Miss- when they are attentive, it's spot on- dedicated gf fryer, variety of menu options, etc...when they aren't, it's a gluten nightmare- however, it is usually safe...nine times out of ten, you will get a safe and good meal but...I have been glutened and for us celiacs, one time is once too many...
Server was really friendly and brought manager over to discuss options with me and brought over menu on iPad so it's always updated. Dedicated fryer for fries, just need to specify none of their salt because it has gluten (weird, I know). Burger was SO delicious. This is a new staple place in my eating out habits. Very accommodating and nice!
I would love to give this place a better rating. However I am so sick due to their lack of concern for gluten allergy. I order gluten free bun and it arrived on a regular bun. Had to send back 3 different burgers because kitchen staff couldn't pull it together. I should have walked out but we we're starving and hadn't eaten all day. We had already waited over an hour and a half from the time we ordered until the time we received the wrong orders, sent them back only to receive it wrong again. 3 different burgers out of 5 burgers ordered. Now I'm home with so much stomach pain from cross contamination. I am so mad I didn't just walk out.If you're really wanting a burger done right, drive the ten minutes down the road to the manteca red robin. They are so amazing about allergies there (even though celiacs is a condition not an allergy). They are so good about it, I've never gotten sick there!!! Just go to the manteca one, or you'll be very sorry you ever stepped in the door at this one!
Had a great experience at this Red Robin at dinner while traveling with my 10 yo Celiac daughter. Staff is very knowledgeable about GF. They gave us a little card for the menu to scan with a QR reader when we told them we were gluten free at hostess stand. I explained to the waitress that we were traveling and my phone was dead and charging in the car she brought me a iPad and helped me to the GF/Wheat free selections. I love how they are not using paper menus. No fear that the info is outdated. I am intolerant and daughter is super sensitive Celiac and we both had burgers and fries without any problems. Great experience and their being knowledgeable helps my daughter's confidence with eating out. If we are traveling again in Baton Rouge we will stop again.
Went to a party. Five people were gluten free. We ordered with emphasis on gluten free. Ordered burger wraps and sweet potato fries. Burgers were cold and didn't taste right. We got the sweet potato fries which we asked for no seasoning and it was full of seasoning (has gluten in it). We told the Asst. manager about our problems with the meal and her response was "what do you want me to do about it?" So she proceeded to go to the kitchen and get us a few orders of regular fries, which had seasoning on them.....Never went back. Would not trust them!
The gf menu is on an ipad they bring to your table. Make sure that when you order you ensure the server writes things down the way it shows on the screen of the menu. Otherwise they will just put whatever on a gf bun. The servers generally aren't knowledgeable so it's really up to you but they do a good job in the kitchen. There is a dedicated fryer. They have a new BBQ sauce option that is gf. We eat here often and don't get sick, my daughter is more sensitive than I am.
Good food and a nice staff. They have a dedicated GF cooking area and you can get GF French fries and buns! The only reason I gave 4 stars is because they don't have the menu available- they give you a slip of paper and you have to look it up in your phone which is kinda annoying. They offer so many great services for GF diners, why not print off a simple paper menu with safe options?
This place is wonderful. They have a very accommodating staff, the food is delicious and my two celiacs have not had a problem eating at any Red Robin.
Food was very, very good. I wasn't glutened. The speckled fruit salad was fabulous and my burger, with it's toppings were tasty. Ordered wrapped in lettuce. Only complaint was that I ordered my burger well done and received it a touch over rare.
I've eaten here twice. First time went well. Second time in they screwed up my dinner. Big mistake and sent my plate back. Received my burger and fries. I can't obviously prove this but I swear they gave me fries from the regular fryer on purpose. Was sick for a whole week. Will never eat here again giving them the opportunity to make me sick.
New gluten free menu is great. I can order french onion soup (with modifications) and chili now. Be sure to check gluten free app each time you order or ask for the Ipad. Some locations have better service than others.
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