Red Robin

4.0 stars 4.0 out of 5 8 ratings

19433 Interstate 45 South, Shenandoah, TX 77385

(281) 465-9896
  • User profile picture thumbnail
    1 ratingJanuary 25, 2016

    My burger came with a fried onion I only found when I bit into it. When my exposures happen it takes 6 weeks to heal. Do not eat here with Celiacs.

  • User profile picture thumbnail
    2 ratingJanuary 06, 2016

    We've had a different experience than other reviewers. The menu for GF is confusing as it basically has the normal description then says "minus this sauce, minus this topping, minus etc. etc.". So you have to piece it together and it doesn't sound appealing. The bun was not quality and fell apart. Yes we know about GF buns/breads and these were not of high quality or maybe weren't fresh. Two stars though for trying and being an option, just not an above avg. experience.

  • User profile picture thumbnail
    5 ratingJune 05, 2015

    I've never gotten sick here! We eat here all the time they have great gluten free buns and the fries are prepared separately :-)

  • User profile picture thumbnail
    5 ratingApril 02, 2015

    I eat here alot without any problems! They have an online menu where you can plug in all your allergens and it will tell you what all you can eat! There are many options for celiac people! I get the keep it simple burger with gluten free bread which is also dairy and soy free! The fries are gluten free but not soy free so I get the fruit salad!

  • User profile picture thumbnail
    4 ratingMarch 05, 2015

    This location works with local customers who have specific starch and food dye issues so the sweet potato fries are not available as a GF option. Regular steak fries are not on their GF menu but can safely be made GF and are cooked in a separate fryer. The staff and management were knowledgeable and concerned about ensuring I understood what my options were when I had difficulty with sides due to my multiple food sensitivities.

  • User profile picture thumbnail
    5 ratingOctober 15, 2013

    So very helpful. The manager even cooked and personally delivered my food to me. Everything in separate preparation areas. Great place to go, with very knowledgeable staff.

  • User profile picture thumbnail
    4 ratingJuly 27, 2013

    While they have gluten free buns I much prefer their "protein style" with lettuce instead of a bun. Recently they also started having a gluten free fryer so I can now have fries! Just be sure to request gluten free french fries!

  • User profile picture thumbnail
    2 ratingJuly 30, 2016

    1218 N. Retail Court, Myrtle Beach, SC 29577

    My bun was over microwaved and I barely could pull it apart with my hands. I was promised fries were gf. I was sick my the time we reached the hotel.

  • User profile picture thumbnail
    4 ratingJuly 30, 2016

    317 Mid Rivers Mall Drive, St. Peters, MO 63376

    Gluten friendly dedicated fryers for fries, gluten free buns!Always helpful to celiac disease! I have eaten there many times since I have been Diagnosed and no problems so far! They have about 7 different burgers to choose from !

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    1 ratingJuly 30, 2016

    3004 John Howell Dr., Valparaiso, IN 46385

    I am celiac. There were cross contamination issues.

  • User profile picture thumbnail
    5 ratingJuly 28, 2016

    6524 W. Saginaw Highway, Lansing, MI 48917

    We come here all the time. The staff is very knowledgeable and I have never had an issue with the food. Delicious and safe!

  • User profile picture thumbnail
    5 ratingJuly 28, 2016

    15777 Eureka Blvd., Southgate, MI 48195

    great burger on gf bun and I can eat the fries.

  • User profile picture thumbnail
    5 ratingJuly 26, 2016

    15780 Hall Rd., Clinton Township, MI 48038

    Service is always lacking at this location. Server wasn't very knowledgeable about the GF bun or fries. I even asked manager if one of the shakes had malt and was told I could look it up on my phone or use their iPad. Personally I feel if you as a manager are unsure, educate yourself and look on the iPad for the customer. Then if you are ever asked that question again you have the answer. All in all burger was ok, fries are always great. I didn't get sick. Wish they had a better staff since.its one of the few places I can actually eat out at.

  • User profile picture thumbnail
    1 ratingJuly 26, 2016

    8403 Main St., Wilsonville, OR 97070

    So over Red Robin!! No longer attentive to our needs. Whereas staff used to treat us like royalty, they are now confrontational. Very uncomfortable there. Just not worth it.

  • User profile picture thumbnail
    3 ratingJuly 25, 2016

    4900 Sergeant Road, Sioux City, IA 51106

    the food was great. the service was horrible. it was very empty so being busy was not the reason.. our waitress was rude. I asked her a question about the gluten free options she said i don't know is it on the ipad then it is. my sister said i can't find this burger on your menu (non gluten free) she said still it's there but didn't show where it was. the list could go on..

  • User profile picture thumbnail
    5 ratingJuly 25, 2016

    4259 Black Horse Pike, Mays Landing, NJ 08330

    Have burgers with gf bun and steak fries. Very good and they do take out.

  • User profile picture thumbnail
    4 ratingJuly 24, 2016

    22705 Marine View Drive, Des Moines, WA 98198

    Their gluten free bun and fries are wonderful! Service was really slow, but everyone was nice. :)

  • User profile picture thumbnail
    1 ratingJuly 24, 2016

    2200 NW Stewart Parkway, Roseburg, OR 97470

    This restaurant is no longer open. We drove all over trying to find it. Don't waste your time

  • User profile picture thumbnail
    2 ratingJuly 24, 2016

    1218 N. Retail Court, Myrtle Beach, SC 29577

    we waited over an hour and I was sick almost instantly my husbands burger came out cold

  • User profile picture thumbnail
    2 ratingJuly 23, 2016

    1085 Lake Drive, Issaquah, WA 98027

    Disappointing after such a terrific start. Our waiter most helpful and brought a tablet that allows customer to check off food sensitivities and then it interprets their menu for you. Gluten free buns for burgers & dedicated fryer for fries. However, our order got lost in the kitchen. Shift change for servers & we were lost in the shuffle. An hour after ordering our food FINALLY came and mine was wrong. It had to go back to the kitchen. My family was done with their food when mine came and my husband's broccoli came after my food. Thankfully, the manager generously adjusted our bill. So, the food was tasty and gluten free but disappointing and time consuming experience.

  • User profile picture thumbnail
    5 ratingJuly 22, 2016

    6522 Monona Drive, Monona, WI 53716

    amazing gf hamburger bun! they even use a separate fryer for the fries!

  • User profile picture thumbnail
    2 ratingJuly 22, 2016

    10455 Silverdale Way, NW, Silverdale, WA 98383

    In my opinion I had a gluten free bun it was so dry I couldn't stand it honestly I tried asking for a different bun but they didn't have any. Also the fries they never told me they are mixed with other items with gluten so I was sick to my stomach.

  • User profile picture thumbnail
    3 ratingJuly 22, 2016

    1025 Vann Drive, Jackson, TN 38305

    Red Robin is generally a good choice for Celiacs with their gluten free bun option and cross contamination protocols (including dedicated fry fryer). We have had good experiences at this location but the last time we ate there my son got sick from cross contamination.

  • User profile picture thumbnail
    5 ratingJuly 19, 2016

    2501 W. Happy Valley Road, Phoenix, AZ 85085

    The gluten free bun was really good. I've tried many different gluten free buns and they all taste bland but this one tasted pretty close to real bread. Or at least I think it did. The burger itself was amazing and so were the bottomless fries. I highly recommend this place for gluten free eaters.

  • User profile picture thumbnail
    5 ratingJuly 17, 2016

    4802 Valley View Blvd. NW, Roanoke, VA 24012

    Red Robin is very helpful to people with celiac disease. They give you an iPad with endless options and even a gluten free bun. If you have celiac and are wanting something good where you and your friends can both eat, red robin is the place to go

  • User profile picture thumbnail
    3 ratingJuly 16, 2016

    1410 Jamboree Dr., Colorado Springs, CO 80920

    burger is good. came out pretty fast too and it's a Saturday night. our waitress, Taylor, is on the ball. but.... my sweet potato fries came out almost black. not only do they look burnt, the charred taste is what i imagine of eating a chip off of the grill when cleaning it. These things should never have been plated much less served. The kitchen Mgr needs to step in somewhere. Other than that, so far my experience has been good. That's how bad these fries are. LOL my new fries arrived. just as burnt. Taylor asked if they were better and, uhhh no. so she got the mgr. he came out and looked at my fries and literally asked "are those too burnt for you?" ROFLMBO ummm there isn't a "too burnt". if they are burnt, they are "too burnt".

  • User profile picture thumbnail
    5 ratingJuly 16, 2016

    3460 Amelia Drive, Orchard Park, NY 14127

    great we go several times a month

  • User profile picture thumbnail
    5 ratingJuly 16, 2016

    7575 Edgerton Avenue, Greenfield, WI 53220

    Great food and experience. Had a bun less burger with GF fries (they have a dedicated GF fryer). Food was great, price was great, and didn't get sick after. Can't ask for much more than that!!! :)

  • User profile picture thumbnail
    5 ratingJuly 15, 2016

    4141 Miller Road, Flint, MI 48507

    Theresa treated us great! She knew what Celiac was and told us the precautions that they would take before I even asked! Everyone loved their dinner (g-f or not)

  • User profile picture thumbnail
    4 ratingJuly 15, 2016

    400 Bald Hill Rd, Warwick, RI 02886

    Great for a quick bite with the kids.

  • User profile picture thumbnail
    5 ratingJuly 15, 2016

    211 W. Parkcenter Blvd., Boise, ID 83706

    Best place ever. Love their food especially their amazing burgers.

  • User profile picture thumbnail
    5 ratingJuly 15, 2016

    267 N. Milwaukee, Boise, ID 83704

    The best! Always love it! I could live here. Such great staff and always delicious food with their amazing burgers.

  • User profile picture thumbnail
    5 ratingJuly 15, 2016

    1475 North Eagle Road, Meridian, ID 83642

    Adore this place! All the time, any time! Love their burgers and love their helpful/knowledgeable staff!

  • User profile picture thumbnail
    5 ratingJuly 15, 2016

    2222 Cassia St., Nampa, ID 83651

    Knowledgable staff and so helpful. Always looking out for you. They don't make you feel strange and support you in your eating experience.

  • User profile picture thumbnail
    5 ratingJuly 14, 2016

    5031 N Garland Ave, Garland, TX 75044

    great for when I'm craving hamburgers!

  • User profile picture thumbnail
    1 ratingJuly 12, 2016

    1919 Star Road, Liberty, MO 64068

    I have really tries with this one because my kids love it, but I get sick every time I eat there! I have had croutons picked off and a salad brought back to me. Some staff is knowledgeable, but others roll there eyes at me. We've given up. Not trying to be nasty. Just trying to save others the trouble!

  • User profile picture thumbnail
    5 ratingJuly 11, 2016

    1235 Commerce Blvd, Dickson City, PA 18519

    This was my first experience eating gf at a restaurant and it was a good one. They brought over a tablet with their gluten free menu items, I was surprised there's quite a few! I ordered a bacon cheese burger and fries and everything was good, even the bun tasted like bread but was a little denser than the normal bun. My only complaint was it was a bit greasy from the bacon, but all in all it was a good experience :)

  • User profile picture thumbnail
    2 ratingJuly 10, 2016

    25207 104th Ave. SE, Kent, WA 98031

    "Dedicated" fryer not so dedicated. Manager admitted it and offered to redo my meal... Umm ... They have another dedicated fryer hidden somewhere? Trust fell to level zero here.

  • User profile picture thumbnail
    4 ratingJuly 10, 2016

    21215 Bothell-Everett Highway, Bothell, WA 98021

    Our server (Joe) was very knowledgable about the disease. He was very careful in taking our order and a fresh batch of fries made in dedicated fryer was made for our table. The manager came out to double check the order after it was given to the kitchen staff. That being said, one star was taken off for the GF bun not being very tasty and the burger patty was a bit dry.

  • User profile picture thumbnail
    5 ratingJuly 10, 2016

    1250 Scenic Highway, Suite 1500, Lawrenceville, GA 30045

    I love the fact I can get an actual burger on a bun here! Always delicious and if I ever have a question about whether something is gluten free they are quick to answer or find out. Love eating here!

  • User profile picture thumbnail
    5 ratingJuly 09, 2016

    6610 Greenbay Road, Suite #100, Kenosha, WI 53142

    I am always treated well at this location. I once had a waitress who told me all the fries were gf but when I protested she went and asked. Came back and profusely apologized as she had been at a location formerly where this was true (but not here) but I wasn't upset as she took the time to double check.

  • User profile picture thumbnail
    3 ratingJuly 09, 2016

    3770 Bloomington Street, Colorado Springs, CO 80922

    Items are not marked gluten free. They have a gluten free bun but it's not good. I got a cheeseburger, no bun, and I couldn't have the sauce. French fries are supposed to be in a dedicated fryer. You need to ask for no salt fries. You also need to ask for the kitchen to have an allergy alert. The waiter said everything on the menu was gluten free. Uh, no. They have breaded items and teriyaki. I was going to skip eating jut then he said he would give the kitchen an allergy alert. So everything I ordered would have anything with gluten left off like sauce. The burger and fries were good. But not $12 good. Theyre overpriced and don't live up to it. I mean decent cheeseburger but no toppigs, no sauce, and ok fris for $12? If we weren't tired from a long day, I'd just have everyone over to my place for a good burger and ok fries. lol

  • User profile picture thumbnail
    5 ratingJuly 08, 2016

    6750 Rockside Road, Independence, OH 44131

    Food was great. I have celiac and was ok, no problems.

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    1 ratingJuly 08, 2016

    7708 W. Long Dr., Littleton, CO 80123

    this restaurant does not take gluten allergies seriously. do not recommend.

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    27193 185th Avenue SE, Covington, WA 98042

    Love this place for gf burgers and fries. The waitress did tell me if you want gf for health reasons to let them know so they will cook the fries in a separate gluten free fryer to avoid the cross contamination you'd get from the shared fryer that cooks foods that contain gluten. They recently got new gluten free buns that are way better!!

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    1180 Columbia St W B-101, Kamloops, BC V2C 6R6, Canada V2C 6R6

    Easy to use allergen menu. Fries in dedicated fryer.

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    2501 W. Happy Valley Road, Phoenix, AZ 85085

    I ate here while traveling from out-of-town and was so impressed with the service, quality of care taken in preparing my food, and my actual meal I just had to leave five stars. My server Evan...fantastic! He took care of me from the minute my party walked in. He guided me through Red Robin's gluten free menu on the iPad and explained how it would show him how to safely prepare my food. He was very willing to answer any questions and patient. When he was unsure of an ingredient or if a dish needed to be modified, he said he'd rather err on the side of caution and would double-check everything. I ordered the Ensenada chicken platter, which was delicious! Everything was cooked perfectly and the portion size, especially for lunch, was huge! Thank you, Evan and Red Robin, for a pleasurable and safe dining experience! Traveling for GF diners can be challenging and stressful, but this particular location went above and beyond to accommodate my needs.

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    701 E. Harmony Rd., Ft. Collins, CO 80525

    Burgers and salads are pretty much your options- both are quite good though! Make sure you get fries without their spice or sweet potato fries for GF. Probably my favorite large chain GF burger. As for FoCo, I'd suggest Big Al's.

  • User profile picture thumbnail
    5 ratingJuly 06, 2016

    11433 Parkside Drive, Farragut, TN 37934

    Our meals were great. The server was on top of things, offering suggestions, and very kind. Separate gluten-free menu with lots of choices. The bun was delicious. My husband ordered gluten free with me so we could share our food and he said he didn't feel like he was missing out at all. It was a win all around and we can't wait to go back.

  • User profile picture thumbnail
    5 ratingJuly 05, 2016

    820 NE Mall Blvd, Hurst, TX 76053

    There was a problem with the app while we were there and I couldn't get it to come up and double check our order since it had been about 6 months since we had not been to a Red Robin. I contacted them and it was a technical issue. After the server helped me and she realized it was their issue she went and got the manager. He was very helpful and confirmed what we always get was still gluten free. My daughter had no issues here. It was a great experience or than the time missing with the app. Red Robin was very nice and quickly messaged me back when I posted on their Facebook page. If you have any concerns speak to the Manager. Very nice!

  • User profile picture thumbnail
    4 ratingJuly 05, 2016

    740 Jefferson Rd., Rochester, NY 14623

    Gluten free fries and a delicious gluten free bun for chicken breast. Didn't fall apart at all. So good!

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    5 ratingJuly 05, 2016

    2350 Lincoln Hwy #900, Lancaster, PA 17602

    Awesome GF buns! Would definitely be back for a burger!

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    4 ratingJuly 04, 2016

    100 Columbiana Cir #1024, Columbia, SC 29212

    Great burger and fries. Asked and they do have a dedicated fryer for fries. Only downside was looking at menu on iPad that wouldn't work correctly.

  • User profile picture thumbnail
    5 ratingJuly 03, 2016

    301 South Hills Village, Bethel Park, PA 15241

    GF buns available for $1. Steak fries appear to have their own dedicated fryer. Never had a reaction after eating here.

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    4 ratingJuly 03, 2016

    4949 Great Northern Blvd., North Olmsted, OH 44070

    Great gluten free burgers with the gluten free bun option. Awesome gluten free fried as well.

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    5 ratingJuly 02, 2016

    10109 Jefferson Davis Highway, Fredericksburg, VA 22407

    Yummy burgers, knowledgeable staff. I've only gone during off hours so I was able to talk with the server. Works for me.

  • User profile picture thumbnail
    5 ratingJuly 02, 2016

    2100 Hamilton Place Blvd, Suite 317, Chattanooga, TN 37421

    Just ask for the gluten free menu. It's on an iPad and very easy to use.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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