Review of Red Robin

I did curbside pickup. I ordered Garlic Parmesan fries with the Guacamole Bacon burger. I ordered online (don’t do this!) because of their clear allergy menu, but I should have called. Also, (reminder to myself) check your order before you leave the parking lot. My order got messed up despite emphasizing that I need to have my food gluten free.

For instance, their allergy menu says that bacon is not gluten free; however, it was on my burger. Additionally, I replaced the bun with lettuce; however, it came with a bun. I called Red Robin to ask about the bacon and bun, but the employee on the phone seemed to not know what a GF bun looks like and he wasn’t confident about the bacon having gluten or not. While I should have been more diligent about making sure my food was gluten free, I was really disappointed with my experience today.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Offers online ordering