When I ordered a gluten free crust, the man taking my order asked if it was for preference or allergy. When I said allergy, he apologetically pointed out that as much as he could tell me that the food going on to my plate was gluten free, there was "flour everywhere", and he couldn't guarantee that my food wouldn't come in contact with it. He went so far as to tell me that if it was "a matter of life and death", I should probably reconsider my order. It was hit and miss on how much protection they offered - thick wax paper down on my board before putting my crust down (good), no glove changes between working with glutened and gluten free pizzas (bad), all pizzas cooked in the same oven (bad). Dedicated gluten free pizza cutter (good), stored touching the glutened pizza cutter (bad). If you have trouble with reactions to cross contamination, you should probably skip Rise Pies. If you're typically OK on that front, you should be fine, and get a pretty good pie - probably the best GF crust I've tasted!
Very friendly staff! Asked if it was for an allergy and they take lots of precautions. I was very impressed!
Yes
The pizza itself, while small, tasted better than I expected. They had a separate area marked for the gluten free pizza cutter but then put it back with the regular one (they have different colors). I didn't get sick, but not the safest from a cross contamination standpoint.
— Somewhat
— Some
— Good
Review update- changing my review. Where this business used to be super gluten-free friendly, they don’t even carry a gluten-free crust anymore, it has gone severely downhill.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Really nice friendly place. Staff inquire as to whether the gluten free base is dietary or allergy base. Once I said allergy, she changed her gloves got everything for the prep and cooking and washed them thoroughly in front of me. Cleaned and work space and did the same with the pizza paddle and pizza cutter. These people actually care about GF customers and it tasted awesome!!!!
Yes
NOT celiac friendly! Definitely a mess of flour everywhere. They do put the gf pizza on a black protective sheet but then when its done it gets put straight into the box and the paper gets pulled out leaving all of the crumbs from the oven in the box.
No
I am Celiac. The staff was very helpful and accommodating. They changed gloves, had a gluten free crust kept completly separate from the other crusts. Brought ingredients from the back that had not been on the line...overall wonderful experience and great service. The pizza was delicious.