Review of Rita's Italian Ice & Frozen Custard

Rita's has >10 flavors of Italian ice on any given day. Most are gluten free and they have an allergy listing if they can't answer on the spot. It's younger workers so while most know what we're asking, there may be a person who is less knowledgeable. We did get one of those folks on our second trip to this location over our vacation. We confirmed upon ordering what we needed and then again when she handed us our ices. When she wavered at delivery, we asked for the manager. He confirmed the ices we ordered were gluten free (and the custard for our dairy-eating family members) and that each ice has its own scoop. I imagine there is some amount of opportunity for cross-contamination, but we have eaten at Rita's numerous times, in numerous locations, without incident for our super-sensitive and symptomatic Celiac family member.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for takeout
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers outdoor seating