Roaring Rapids Pizza Company

2 recent ratings
$$ • Pizza Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Pizza
Safety Rating
2 ratings

As rated by the community

4006 Franklin Blvd
Eugene, OR 97403

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


They have a gluten-free crust offered that is made in a separate facility, but all pizzas are prepared on the same lines and cooked in the same oven. The only "gluten-free" beer offered is Omission, which is gluten reduced. Did not eat (went for a kid's birthday party).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Other


Other Characteristics
  • Good vegetarian options
Updated 1 month ago read full review

Celiac

Overall Rating

Review


I informed the cashier that I have Celiac disease and since they didn't have a gluten-free menu, I asked what might be safe for someone like me. She consulted with the manager on duty. I had eaten pizza here once before back in 2006 but this was my first time going back needing gluten-free pizza. I was informed they had a small gluten-free crust or a medium keto crust or I could choose a salad from the salad bar (which in my experience is definitely not gluten-free and has cross-contamination so I avoided that option completely). I wanted something with the most meat possible and she suggested what I ended up ordering:

The Middle Fork Madness (6 meats!)

Inspired by the Middle Fork of Idaho’s Salmon River, the Middle Fork Madness pizza features salami, pepperoni, linguica, seasoned beef, Italian sausage and sizzling breakfast bacon, all topped with a sprinkling of spicy Jack cheese! $18.90 (gluten small) or $21.90 (gluten-free small). The cashier told me my order would be listed as "severe allergy."

Service: I was at a table of 8 people and all 7 got their pizzas and finished eating them completely before my small gluten-free pizza ever came out. If you are gluten free/celiac and want to eat with your family/friends, I'd suggest ordering ahead of getting there so you can hopefully eat together. Apparently it takes longer for a gluten-free crust to cook than regular gluten crust. It's awkward to be the only one at a table not eating for the entire time it takes for everyone else to start, enjoy and finish their meals before you ever get your first bite!

I normally don't eat out at restaurants as I find I get cross-contaminated, then get sick for days or weeks. The last time I ate a "gluten-free" pizza at a regular pizza restaurant was 2010 and I got violently ill so I never attempted eating gluten-free pizza again unless they had a dedicated gluten-free kitchen (which is few and far between!).

I got cross contaminated by this pizza and while my symptoms are less severe, I still got sick and am still experiencing pain two days later. I wouldn't be enthused about trying the "gluten-free" pizza here again unless they made significant improvements to how it was prepared, if there was a dedicated gluten-free area for food prep, separate gluten-free oven, etc.

All in all, my small "gluten-free" pizza looked, smelled and tasted good. Three parts of it made me sick but for different reasons. I normally avoid dairy and still have symptoms from that two days later. I normally avoid MSG and there must have been something in the meat or sauce that gave me a headache as I didn't have a headache or any symptoms prior to eating there. And the gluten cross-contamination, I'm still having symptoms now.

I wouldn't recommend this place if you have celiac disease or a severe gluten allergy. They don't offer any dairy-free cheeses or alternatives to dairy. They don't have a GF menu or certified gluten-free kitchen.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I asked about their GF pizza. It’s a frozen Udi’s crust, size small or large. There’s a $2.50 up charge. They store the crust separately and use dedicated pans. They claimed to have dedicated kitchen space in back and said it was prepared separately, but I couldn’t see that for myself. They also marked the ticket as “severe allergy”.

They do not have dedicated fryers.

I ordered a small pepperoni pizza. It was excellent with a crispy crust.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Offers online ordering
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Pizza

Categories

  • Delivery
  • Lunch
  • Online Ordering
  • Takeout
  • Vegetarian Friendly

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