Roots Cafe

2 recent ratings
$$ • Cafe
Reported to have a gluten-free menu
Reported GF menu options: Cider, Dessert, Fries
Safety Rating
2 ratings

As rated by the community

197 N Main St
Naples, NY 14512

Most Recent Reviews


Celiac

Overall Rating

Review


Wonderful service and delicious food. I explained to my server that I have celiac disease, and she was quick to communicate alternatives and work arounds for me, including gluten free bread. She did not hesitate to go into the kitchen to ask questions and make notes on my order. I had the sweet potato black bean burger on a bed of lettuce with herby salty fries - cooked in a dedicated GF fryer! Last but not least: the pineapple strawberry mimosa was amazingggg. Ten out of ten would highly recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Updated 10 months ago read full review

Gluten Intolerant

Overall Rating

Review


Excellent food! Fun atmosphere. Local ingredients & great GF menu options. My husband & I love going to Naples & always eat here. Highly recommend it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Offers outdoor seating
  • Reservations recommended
Updated 11 months ago read full review

Celiac

Overall Rating

Review


We arrived at 2:00, seated at 2:20. Told twice that “the kitchen is not gluten free - they’ll just give you a menu item minus the bun”. Food arrived at 3:40. Burger was a sad, small, oddly burned patty (ordered cooked medium). Celiac son got sick the next day. Poor service, NOT celiac friendly. We gave it the benefit of the doubt based on FMGF prior customers.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Offers outdoor seating
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Cider
  • Dessert
  • Fries
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Brunch
  • Cafe
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Lunch
  • Outdoor Seating
  • Paleo Friendly
  • Takeout
  • Vegan Friendly

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More Reviews


Symptomatic Celiac

Overall Rating

Review


Cute, quaint place with a small but intriguing menu. No separate gf menu but knowledgable and sensitive staff for those with celiac or gf needs. Dedicated fryer for their yummy hand-cut fries. Sandwiches, salads, burger, soups, and a few daily specials. Gf bread is usually available and is supplied by a local bakery -- it's delicious. I had the curried chicken salad on gf toast and it was fantastic. Prices range around $12-$15 per person. Service was incredibly slow and a bit flighty the day we went, hence the 4 stars, but, overall, it was a great lunch.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


The staff was knowledgeable about gluten. The best salad I’ve had.

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable and friendly staff. 4 stars because the line is often long and you need to be prepared to wait a while for your food. My husband and I were there over 2 hours just for dinner. However it’s a very cozy atmosphere and had live music.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff was knowledgeable and accommodating. GF items noted on the menu too. Nice cozy atmosphere and delicious grass fed burgers!

Celiac friendly?

Yes

Updated 6 years ago read full review

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