Roots Natural Kitchen

3 recent ratings
$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

939 W Grace St
Richmond, VA 23220
Collections
In 2 Public Collections

Most Recent Reviews


Overall Rating

Review


Fresh and healthy and fast! I was able to get a gluten, soy, and dairy free bowl. Love the build your own option, and kids eat free! I’m not celiac but can tell within the hour if I have gluten- I feel great and good about a healthy and hearty choice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


I order from Roots very often and have never had an issue but today I found a pita chip at the bottom of my bowl. I called and the manager was incredibly apologetic and offered refund and a bowl remade. Just be aware that it is a shared prep space and that contamination is rare but possible.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Their menu in the store is marked if an ingredient has gluten. I usually do the el jefe bowl with no pita chips. Lots of gluten free options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Lunch
  • Restaurant
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


I have celiac and I was staying at the Courtyard by Marriott by the airport. I couldn’t find any gluten free places with delivery in the area. I couldn’t find their allergen menu online at first (it is available) so I called, explained I was celiac and asked them what was gluten free in their menu. They were very nice and said the only two items containing gluten were the Bulgur and the pita chips. I told her I was going to place my order through DoorDash and she wrote down my name, phone number and a note for kitchen staff to be careful preventing cross contamination. Food was gluten free (I tested) and delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


This place has a ton of gluten free options and is delicious. They staff was knowledgeable on what items aren’t gluten free.

Updated 4 years ago read full review

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