Roots Steakhouse

Gf menu with lots of options! Delicious steak and baked potato!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Been here many times for work events - never been sick. Obviously, menu is going to be limited, but steak/seafoods/certain appetizers available.

They have a gluten free menu upon request and will mark as an allergy/issue if you ask. I also appreciate that they don't make a big fuss about it like some do!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff worked with me to find a gf meal that met my needs. Great steak.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I informed the waiter that I required gluten free options/modifications to the menu due to celiac. I had the wedge salad and requested it prepared gluten free (without crispy onions) and the Roots Steakhouse Cheddar Burger. For the burger, I requested a Gluten-Free bun if available and if one wasn't available, I requested the burger without a bun. The waiter stated that he would have to find out about the availability of the gluten-free bun. Additionally, I asked the waiter if the frites were prepared in a separate fryer from other breaded items (such as the Crispy Chicken Sandwich). The waiter informed me that the frites were prepared in a separate fryer and would be safe for me. The salad was fine and was prepared as requested, however when the entrees arrived I was disappointed to see that my burger was on a non-gluten free bun. I informed the waiter that I needed a burger without a bun and reiterated my gluten issue. After bringing my entree back to the kitchen, the waiter returned a few minutes later with the same burger without the bun. The crumbs from the bun were all over the burger. Seeing me frustrated, a friend notified the waiter and requested the new burger be prepared. The waiter apologized and let me work on my frites as I waited for a new burger to be prepared. After a few minutes, the waiter returned with a fresh burger and apologized again. The rest of our meal was uneventful. Approximately 15 minutes after I returned home, I was immediately experiencing stomach cramps, feeling ill, and other symptoms that typically occur after an individual with celiac ingests gluten. After 4 hours of feeling miserable, I contacted Roots in Morristown and spoke with the staff. The staff member mentioned that they have a gluten free menu. More alarmingly, the staff member informed me that the frites are not prepared in a separate fryer and are prepared with other items to include the Crispy Chicken Sandwich in complete contradiction to what I was advised at the restaurant. I understand that in most restaurant kitchens, the possibility of cross-contamination still exists. However, being misled about the safety of the food was unacceptable. Four hours later, I still feel absolutely sick and I'm so disappointed with the way this was handled.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Excellent with celiac disease and dairy allergy. Most amazing steak I’ve ever had!!

Celiac friendly?

Yes

Nice statehouse. Staff was able to direct me to “safe meal” choices. The filet melted in my mouth. Loved the Brussels Sprouts & risotto.