Clearly their good reviews are either fake or paid for. The food is mediocre at best. It is not Italian or anything authentic, just a mish mosh of stuff. The risotto is not even risotto. They do offer vegan and gluten free which is the only reason we kept going there, but really, how many times can one restaurant screw up so bad? Way too many here. If you have food sensitivities, forget it. Can't rely on them. The service? Well it is very apparent that people that work there are not happy, are never smiling and the turn over is quite high (check out their employee reviews on indeed). 3 managers in a matter of one month is a little extreme. New servers all the time. The workers keep leaving. They get orders wrong all the time and that is in house and delivery/pick up. There is just no quality control in the kitchen or out. Zero. The kitchen makes too many errors, the servers do as well, and then you have to wait for your food to be remade while others at your table are eating. If it is delivery, another hour before you see it arrive corrected, if they actually got it right. The worst part is they don't take responsibility and instead try to blame the consumer. the owners may come off nice, but they don't know how to run a business or how to treat consumers. To top it all off, their prices became super expensive. With all that, really really not worth going there unless you are really desperate, and even then, go across the street to the commons and find another restaurant there.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor