Review of Roy's Waikiki

226 Lewers St, Honolulu, HI 96815

Overall Rating

Review


Although a nice restaurant with friendly staff I received different info from every person about what I could get gluten free. This location doesn't have a GF menu and when I asked the waitress what I could have without having to modifying it she directed me to the short ribs as the only ok option as is. Later the mgr came over and assured me they could do something I would like that would be perfectly safe and needless to say I was ill within a hour of my meal. When I called just to let them know about the Issue I had they tried to tell me how careful they were and they did not get gluten in my food. I told them I only get that ill from gluten they still continued on about how they know about cross contamination etc etc what do u want from me, and I said I only wanted to let you know so you would be more careful for someone else. I got off the unhappy feeling like they didn't feel like they did anything wrong, they never even said they were sorry.

Updated 11 years ago