Ruby Tuesday

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

146 E 13th St
Oswego, NY 13126

Most Recent Reviews


Celiac

Overall Rating

Review


Ate there on August 20 '22. Our server was not able to answer basic questions, so she was not trained on allergens. I had to press for every little thing i.e. Do your gluten free buns have a dedicated toaster; Are your fries cooked in a dedicated fryer; are condinen.ts scooped from a container and touch glutenous buns and dipped back in oe are they squirt bottles? She hesitated and only offered to go check when I didn't give up. She brought me the allergen binder which said I could have some sort of bbq Bourbon chicken, but on their website, it says that I cannot have the bourbon sauce - even their own menus can are conflicting. That's pretty bad. I would never eat there again. I ended up ordering a hamburger with an untoasted bun which fell apart as I was eating it. I also had the loaded baked potato which was decent.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


They are great! I go almost weekly. I first went for the burgers w a yummy gf bun! Then discovered they have pasta and a beautiful salad bar! Staff are great! Them & their computer system is knowledgable to gf! Just no gf fryer :(

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Restaurant
  • Seafood

Photos


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More Reviews


Celiac

Overall Rating

Review


Unfortunately, four times out of five I have gone to any Ruby Tuesdays the staff always bring my food with gluten . The staff is NOT TRAINED for food allergies ! I have spoke with management about the fact " if your restaurant provides GF and other allergen menus, then everyone needs to be aware".

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


Local chain restaurant, has a good burger and gluten free bun that I get all the time and never had a reaction to. There isn’t a dedicated fryer so I get the steamed broccoli as a side.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Sensitive

Overall Rating

Review


We eat here a lot, never been had a problem. They really do try their hardest to keep gluten free items that way.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


Great full size salad bar with lots of options for gluten free eating. Menu has many options for gluten free lunch and dinner as well. Always a good meal with nice staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Only gluten free items are the gluten free bun and the hickory bourbon chicken/Salmon. No gluten free menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


I Google the GF menu before coming in so I could somewhat prepare myself, which I'm glad I did, they did have a GF menu, but it took a while to get and was somewhat confusing to read, however when I ordered I said I was celiac and they did a great job making sure I was kept safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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