They DO have a gluten free menu and even a bun, however, they have gone completely electronic. You have to use your own phone to get online (in the middle of the mountains) to view their gluten free menu. The servers are trained to use their own phones and bring up the menu for you (the site makes you use the location of the restaurant before you can view the menu on the phone...and who knows the zip code when you are just passing through? My sister couldn’t get the site to load on her phone at all). The problem with that scenario is we happened to have the only server who doesn’t carry a smart phone. He was smart (and kind) enough to go get his manager, who ultimately took our orders for us and helped him deliver our food. The food was good. The experience was frustrating (although not near as bad as Paula Dean), so I’m not sure if I can say the restaurant chain itself has make recent customer friendly decisions. The staff (manager mainly) was friendly and understanding (I did offer that we could leave without ordering when the waiter himself couldn’t help us...and that wasn’t a threat but more of an offer as he couldn’t help us)
Yes
This local chain said they could not support ordering gluten-free as the had changed their recipes and had not updated the gluten-free menu for allergens.
I had the avocado turkey burger w/out cheese on gluten free bun with a baked potato with tartar sauce on it. the avocado was underripe and puny and the baked potato was small and dry, but the burger was juicy and well-seasoned and it was mostly worth the money. I have gluten and casien intolerance and no reactions.
I have MSG and gluten intolerance. Last night I ordered from their allergy menu items allowed on both- grilled salmon, mashed potatoes and grilled zucchini. I awoke in the night with gut spasms that I get from gluten exposure. Good food & ,service. I think there was cross contamination in the grilling.
We eat here a lot, never been had a problem. They really do try their hardest to keep gluten free items that way.
— Very
— Separate gluten-free menu
— Some
— Excellent
Great full size salad bar with lots of options for gluten free eating. Menu has many options for gluten free lunch and dinner as well. Always a good meal with nice staff.
— Somewhat
— Some
— Excellent
Only gluten free items are the gluten free bun and the hickory bourbon chicken/Salmon. No gluten free menu.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
I Google the GF menu before coming in so I could somewhat prepare myself, which I'm glad I did, they did have a GF menu, but it took a while to get and was somewhat confusing to read, however when I ordered I said I was celiac and they did a great job making sure I was kept safe.
— Very
— Separate gluten-free menu
— Some
— Excellent
They have a great selection of burgers and you ask for a GF bun! The salad bar is always a good choice, and we like the service.
— Somewhat
— Some
— Excellent