Ruby's Diner

They had a special “Celiac” designation in their order software, which made me feel safer. The manager was sweet: she gave me a fruit cup free of charge.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The cashier taking my order was so nice. She told the kitchen that I had celiac and told me they’d make sure to change their gloves etc. The burger tasted amazing. The fries are cooked in contaminated oil, so not celiac safe, but can sub for a salad. I also don’t think they upcharged for a GF bun (yay!). 10/10 recommend

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

Saw good reviews so I went in excited for a burger. I asked for the gluten free menu. The hostess said there wasn’t one but everything is gluten free except the buns. There’s chicken fingers on the menu… I assumed this was a hostess error but the waitress said similar but did say there was gluten free buns. Not listed anywhere on the menu and they seemed to not understand what I was asking. They just nodded and kept pushing me to order. I politely declined and left.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

Best gluten free bun I’ve had! Great burgers. Fries are cross contaminated but they will substitute a salad

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout

Delayed in the airport for 8 hours. The hamburgers and Cesar salad were so good we ate here twice! Knowledgeable, friendly staff. Fries are contaminated.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

Waitress brought Nick, the manager, over to our table. He explained all that available and explained how they would handle my order. He seemed very knowledgeable and I had no adverse reactions from eating there. I had the chick burger on gluten free bread which was the best gluten free burger bread I have ever had. Also a Caesar salad. All dressing there are gluten free. It was delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout

WOW!!! One of the best burgers with a GF bun ever! Staff was so knowledgeable and asked if we were Celiac so they could tell the kitchen. No fry options but the house salad with delicious ranch was perfect for this fry lover.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had a cheese burger and was sitting near the kitchen. They appear to have a solid process for managing celiac orders from what I observed. The burgers can be made with a gluten free bun or with lettuce wrap. Fries are a cross contamination risk. I went for a side salad instead

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten free bun cheese burger .. excellent . Plenty of carbs with the bun and was able to sub tbe fries with a fresh salad ask for no croutons. Home made gluten free ranch dressing

Celiac friendly?

Yes

Amazing food. I ordered a guacamole burger, the waitress had knowledge on the celiac disease. Recommended 🍔

Celiac friendly?

Yes

The manager knew what Celiac disease is and was really knowledgeable. Walked me through what was safe and unsafe. Unreal at an airport!

Celiac friendly?

Yes

Eat here. Be happy. They have procedures in place to cater safely for celiac.

Celiac friendly?

Yes

When I asked for a burger in a gluten free bun the waiter immediately asked if it was for allergy and pointed out that the fries were cross contaminated and offered a side salad instead.

Waitress knew of Celiac and instantly brought out a manager to make sure everything went smoothly.

Celiac friendly?

Yes

Knowledgeable and genuinely interested in providing a celiac safe meal. Hostess not as aware but wait staff and manager very aware. Provided separate cooking surfaces for eggs and bacon and substituted a side to replace potatoes that were indicated as cross contaminated. Identified a potential issue with the bacon and made a new safe serving for me. Great.

Celiac friendly?

Yes

I think that they probably learned from their experience with our family - they were honest and apologetic that they told us the sweet potato fries were gluten free, and then later (after we had eaten a bunch) the manager came over and said “do you have celiac?” Because they were fried in same frier as mozzarella sticks... they didn’t charge us for our food, and I appreciated the honesty, and the GF burgers were some of the best we have had, but we will have symptoms tonight. I hope this restaurant is safer because of this experience with our family.

Wow! Pretty good burger for airport food! They offer gluten free hamburger buns or will wrap it in a lettuce wrap for you. The kitchen manager cane by to ask if I was celiac or intolerant. Said the fries are cooked in a shared fryer and offered a fruit cup, side salad or bag of chips as an alternative. Said he has the cooks change gloves and clean spatulas. Burgers are cooked on a separate grill and prepared in a separate clean space. I was impressed with his knowledge and his sense of concern. I felt extremely safe. Even told him about this app and he wanted to know the name since he had no idea it existed and thought it was “pretty cool”

Celiac friendly?

Yes

Very knowledgeable and extremely safe !!!

Celiac friendly?

Yes