Review of Ruth's Chris Steak House

I ate at Ruth’s Chris for my birthday dinner on July 30. It has been great in the past. Our waitress, however, was new and she had no idea about gluten-free items. I told her that I could not eat gluten, and the hostess had already given me a gluten-friendly menu. We ordered the tuna appetizer and I again emphasized it needed to be gluten-free. When it came out, it was served with the beer mustard sauce. At that point, I should’ve sent it back, but the sauce was on the side so I ate the tuna. I then ordered a baked potato and asked if the toppings were gluten-free, and our waitress wasn’t sure. I also ordered the shrimp. It takes 24-48 hours for my symptoms to develop, and tonight I’m 100% sure I had gluten. Every item I ordered was on the gluten-friendly menu, so I think that the waitress failed to communicate my gluten intolerance to the kitchen. If you choose to go, make sure your server understands celiac disease / gluten intolerance. At Ruth’s Chris, they will typically ask if it’s an allergy when you tell them you can’t eat gluten. If they don’t ask, then you’re taking a big chance eating there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average