Awrsome allergy menu. Everything is labeled right in front of you, so im not sure why these negative reviews exist. Delicious, fresh food!
Negative 2 stars is more accurate. This place advertises assistance with selecting a gluten free meal and 2 employees had no idea what I was even saying when I stated the phrase "gluten-free". Thankfully, there were labels on the counter to assist me better than the employees. The salad is good and so far, there hasn't been a reaction to their GF/vegan tomato basil soup. The employees need better training for those with diet preferences. Needless to say, I will not be returning.
If I could give this a negative star I would. I brought in a friend who had never been there before because I'd found this place clise to work that seemed super awesome AND they were so great about gluten issues.
Sadly, the staff really weren't that well versed and I had to keep saying gluten allergy. Then towards the end when I was paying one of the guys came along and plunked a big slice of bread on my bowl!!!
So the manager did my bowl himself, not very well, but that was fine. THEN he didn't believe me when I said there was avacado in the glutened bowl and actually DUG through it to check. He absolutely made me feel like a thief.
The worst part? I had to tell his people in line not to put new veggies on top of old veggies in the bin. That they needed to rotate it. Yeah. They didn't understand that very well either.
Needless to say .. food poisoning later and I will not be back. Food allergies? Sensitive to contamination? Yeah. I wouldn't risk it.
Yes
It is my biggest pet peeve for somewhere to advertise a "certified gluten free menu" then their staff have no idea what you are talking about. Let's hope I don't get sick.
No
FOR CELIACS
I had hoped to eat here without getting sick. I've tried it on a few occaisions and I get sick. It's either got to be the salad dressing, which they claim is gluten-free, the chicken, which they claim is gluten free, or the cross contamination at the end of the line - which is the bread station.
I can't communicate effectively with the staff using English, so I've been unable to ask for any special care or to drill-down a little on how truly gluten-free their ingredients are.
Sadly, this place will have to go off my list.
Apart from getting sick. You know, the salads are decent, the dressings are tasty and the staff is a bit unfriendly. Pretty much what the other reviews say.
No
I've only had indigestion or had a migraine a couple times since going gluten free and this was one of them. I knew I shouldn't have eaten there because I noticed they use their hands (with gloves) to put everything you want on your salad. I had her change her gloves, but I guess that didn't make up for the fact that they move their hands from bin to bin all day cross contaminating the food. Great idea, not so well thought out.
Would be okay for those not very sensitive I guess.
No
Order by-ingredient salads. Pricey but filling and custom
Dropped in right at lunch and informed them I was celiac. They used new gloves and picked goods from the original container versus the open bar. They were very respectful of my needs!
— Very
— Most/All
— Excellent
Staff was very careful with putting together my salad bowl. Changed gloves and kept the bowl all the way down the line vs passing it to the other staff.
— Very
— Most/All
— Excellent
Made to order delicious salads - you pick the ingredients.
Most ingredients are GF to begin with except the obvious ones, and there is an allergen info document on their corporate website. The only pitfall is that the last staff member in the assembly line puts huge croutons on the salads of those who ask for them, so if you're not on the ball he'll start handling your salad with gloves contaminated by prior customers' croutons. Be advised.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Ingredients are labeled if gluten free. The bread and croutons are in a separate area at the end of the line. All salads are mixed in their own bowls
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good